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ESA stopped. Can't get through to DWP

2»

Comments

  • Bananas123
    Bananas123 Posts: 311 Forumite
    yeah, if i want to be more positive of a not massive wait then i get up early to ring them at 8am, can usually get through with out much problem.

    i rang them in the afternoon one time and waited 40minutes before i gave up.

    their choice of on hold classical music, especially through a mono telephone speaker, is very annoying!!!
  • tomtom256
    tomtom256 Posts: 2,252 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ugguy wrote: »
    Sounds to me like they were deliberately choosing not to answer your calls.

    Yep they have a list of numbers set to ignore!

    Really?
  • dippy3103
    dippy3103 Posts: 1,963 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    tomtom256 wrote: »
    Yep they have a list of numbers set to ignore!

    Really?

    Yes. Out of the hundreds of thousands of people on ESA, they select a few numbers to ignore.
  • missapril75
    missapril75 Posts: 1,669 Forumite
    Eighth Anniversary Combo Breaker
    Ugguy wrote: »
    Sounds to me like they were deliberately choosing not to answer your calls.
    dippy3103 wrote: »
    Why would they do that?
    tomtom256 wrote: »
    Yep they have a list of numbers set to ignore!
    dippy3103 wrote: »
    Yes. Out of the hundreds of thousands of people on ESA, they select a few numbers to ignore.
    Especially when they see a number belonging to someone making snide remarks about them on at least three different threads on MSE. :rotfl:
This discussion has been closed.
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