Boiler issue in sold house - advice please!

davidmcn

Your warranty in the missives will (probably) merely have been that it was in working order, not that it met current regulations or had been serviced. So sounds like at most you should be replacing the faulty thermocouple.

stator

Claree__x wrote: »

Thanks everyone!

We got further information through the buyer's solicitor yesterday with a report from the engineer who visited and a note saying they think it would be best if your client (us) contacts their client (buyer) directly to sort it out but there's no indication of what 'sort it out' means!

In the report he's said;
'Attended to re-ignite and safety check gas central heating Baxi back boiler and front fire. And on arrival I discovered that the appliances weren't fitted with the correct electricity isolation switch (not a double pole isolation switch) only fitted with a switch, which meant the appliance couldn't be isolated locally to carry out and work on it safely.
Further inspection showed the appliance wasn't working and indicated that the faul was a faulty thermocouple preventing the appliance being tested both on its safety and the integrity of the flue.
In my opinion the appliance visually looked like it hadn't been serviced in a few years due to the build up of dust and debris within the appliance observed from below.'

In the 7 years we owned the property it was serviced annually by British Gas and not once were we told it was unsafe or it had the wrong switch or whatever. We actually had a gas safety certificate done last May when we were letting the property so surely it would have shown up on that? It seems that some of you may be correct when you say the engineer might be looking to replace!

Send them a copy of your service paperwork and tell them their engineer clearly doesn't know what he's talking about.
Offer to pay for the thermocouple repair but nothing else