PPI claiming...lost in the jargon

weegaz22

Hi Guys, have tried reading through some of the FAQ's but they just seem to lead to endless links to other FAQ's and i'm kinda spinning my wheels getting nowhere.

the long and the short of it is i had a CMC cold call me one night after i came home from the pub about a year ago, they looked through my bank account (Santander) history and said i probably had a claim, didn't say how much, but they wanted me to sign some online letters to get the ball rolling, at this point i had started to sober up a bit and said i wanted to read over the paperwork first, in the end they were taking too much of a fee for me to consider going with them, anyway at the time i had some personal issues like my father fighting cancer and forgot all about it.

ANYWAY now i am looking to go about claiming but i don't know what i am looking for or who i am claiming against....do i sent a claim form to my bank? and do they look at PPI thats came out of the account and give me it back or do i have to claim individually from each of the companies i had PPI with?

TBH i'd probably be happy to hand this over to a "reputable/known" CMC as long as their fee wasn't silly, say 10% or 12.5% to avoid the hassle.

[Deleted User]

You send a complaint to each provider you had PPI with, explaining why you believed it was mis sold.

Any claims company will charge you around 30 to 50% of cany successful claim. On the plus side, they will pay for the stamp and post your complaint for you. You'll still need to give them all the information you would have written on the form though.

PinkPixie

There is no "hassle" to avoid. Some people think that CMCs will investigate something on your behalf, however they have no such ability or power. They can't search your bank records, so unless you tell them where you had PPI, or your bank tells them with your permission they can't find out. If you've forgotten your account numbers, then the bank can search for these.

I would download the FOS questionnaire, fill it in accurately as best as you can remember and send it to the banks you've had loans/mortgages/credit cards with. It'll take less time than dealing with a CMC too as you won't have to wait for them to post you stuff, you can just print it out and send it in..

Leaving it to the CMC to avoid hassle is counter-productive. After all, if you don't provide information to the CMC then they are in no better position to make the complaint than you. So if you're going to spend a little time thinking about where you got your loans from you may as well cut them out.

weegaz22

I've only ever had 1 loan, for 3.5k through the bank and pretty sure i didn't have ppi on it, and my mortgage, which i think might have had ppi (mortgage protection?) mis-sold to me on that as i asked for everything i needed to be above board"legal" and ended up with a couple of policies other than my buildings and contents, one was health coverage incase i got made redundant they would cover my mortgage for X amount of months, The mortgage was with Natwest but think the mortgage protection and criticall illness cover is through countrywide, it was all sold to me through the estate agent when buying the flat, Ive never had any credit cards.

Would they both be classed as a PPI? or just the Mortgage Protection?

Thanks in advance:beer:

EDIT...Managed to dig out some paperwork, Turns out the countrywide stuff is my buildings only then another policy for contents but came across 2 policies from Friends Provident, One is a "Critical Illness cover -Decreasing" plan and the other is "Mortgage Protection Plan" are these are PPI? both started in 2005 when i bought the house,

dunstonh

mortgage, which i think might have had ppi (mortgage protection?) mis-sold to me on that as i asked for everything i needed to be above board"legal" and ended up with a couple of policies other than my buildings and contents, one was health coverage incase i got made redundant they would cover my mortgage for X amount of months, The mortgage was with Natwest but think the mortgage protection and criticall illness cover is through countrywide, it was all sold to me through the estate agent when buying the flat, Ive never had any credit cards.

Would they both be classed as a PPI? or just the Mortgage Protection?

Mortgage protection is a marketing term that could cover MPPI, life assurance or any insurances related to a mortgage.

PPi stands for payment protection insurance. It is a specific product type. Life assurance and critical illness cover are not PPI in the same way your house insurance is not PPI.

The other could be MPPI but product name doesnt help. That said, there is nothing wrong with MPPI. It is still retailed today (one of only two types that are) and the fact it was set up as a monthly payment standalone from the debt, verifies that it was, at least, set up how PPI should be. Single premium MPPI is where the bad ones are.

weegaz22

cheers, looks like i probably haven't had any PPI that i can tell then, Oh well, need to find the extra money for that VW van from somewhere else then:(

Cheers guys

Insider101

weegaz22 wrote: »

Hi Guys, have tried reading through some of the FAQ's but they just seem to lead to endless links to other FAQ's and i'm kinda spinning my wheels getting nowhere.

the long and the short of it is i had a CMC cold call me one night after i came home from the pub about a year ago, they looked through my bank account (Santander) history and said i probably had a claim, didn't say how much, but they wanted me to sign some online letters to get the ball rolling, at this point i had started to sober up a bit and said i wanted to read over the paperwork first, in the end they were taking too much of a fee for me to consider going with them, anyway at the time i had some personal issues like my father fighting cancer and forgot all about it.

ANYWAY now i am looking to go about claiming but i don't know what i am looking for or who i am claiming against....do i sent a claim form to my bank? and do they look at PPI thats came out of the account and give me it back or do i have to claim individually from each of the companies i had PPI with?

TBH i'd probably be happy to hand this over to a "reputable/known" CMC as long as their fee wasn't silly, say 10% or 12.5% to avoid the hassle.

What do you think has been done wrong, when and by who? If you are contemplating making a complaint against somebody then this should be an easy question to answer. The answer will dictate who you make your complaint to.

Forget CMCs, they are lying leaches who know nothing about your financial history and are just trying their luck.