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Ipad pass code

ellie14
ellie14 Posts: 1,342 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
I was asked to do software updated for my ipad and on switching it back on it is asking for pass code ,I don't have a clue what this might be hasn't happened before with updates, Had the ipad about 3years.Any help appreciated.

Comments

  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It will ask for 2 things, your PIN that you normally use to unlock your iPad and your iTunes/Apple ID password.
    If you never set a PIN then it will just ask for your iTunes password.
    If you haven't used iTunes for a long time & have forgotten the pw, try a reset:
    https://support.apple.com/en-gb/HT201487
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