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Talktalk service

Andrews278
Andrews278 Posts: 1 Newbie
in Phones & TV
First my bank details are stollen off there servers then they send my a set top box as an apology, the phone and TV line doesn't work and no repairs are done so now I have changed supplier talk talk are charging me a £200 cancellation fee for something I didn't request!!!!

Comments

  • prosaver
    prosaver Posts: 7,026 Forumite
    Part of the Furniture Combo Breaker
    phone them up and ask them do they want the box back..worth a try?
    “Life isn't about finding yourself. Life is about creating yourself.”
    ― George Bernard Shaw
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Andrews278

    I am sorry about that. If you contact us via twitter (@TalkTalkCare) or through our community on our website we will be able to help you with this.

    Thanks

    Vicky
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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