New Claims and Citibank????

princeayo

Hi everyone,

Just a couple of questions, I hope you can help me with them

1. Now that there is a case pending on bank charges, can we start a new claim now or should we wait till the case is decided? If we start a new claim now would the claim be dealt with, since I think I heard that the FSA says banks do not have to deal with claims untill the outcomes of the case???
2. On my citibank account I have 2 sets of charges
   1. Charges on unpaid direct debits, Standing orders, cheques. These were unpaid due to insufficient funds and was charged £25 for each. I think I can claim back these charges.
   2. Charges on PAID direct debits, e.t.c. Even though I had insufficient funds (or non at all) in my account, they paid the funds but still charged me £25.

Can I claim these charges back from Citibank?

Thank you

Beate

You can start a new claim now but it will most likely be put on hold until the test case is decided. But it's better to get a claim in the system now if any of the charges are likely to expire soon, i.e. getting close to being 6 years old.

Check the Bank Charges Reclaim Help Thread for what you can or can't claim for but it looks like you can claim for all of the above.