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Trouble opening an account as a sixth-former?

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My granddaughter hopes to start university in September.
She needs to register bank details with the Student Loan people.
She had an interview at Santander today.
Her ID was ok. After a half hour discussion, the system declined her application.
The system does not give a reason for this.
Does anyone have any ideas?
The member of staff suggested that it might be because she has no income but that leaves her in a 'Catch 22' position...
Thanks for any advice.

Comments

  • sheramber
    sheramber Posts: 22,518 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    You say she hopes to go to UNI.

    Has she got the following

    To open a student account you may need to produce:

    A copy of your student loan financial assessment form
    Proof that you are in fact a student (usually the AS12 letter from UCAS)
  • malware_2
    malware_2 Posts: 6 Forumite
    just open a current account and then once her results come in, go in and bring proof of unconditional acceptance that she is a uni student so she can upgrade her account
  • popadom
    popadom Posts: 822 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    malware wrote: »
    just open a current account and then once her results come in, go in and bring proof of unconditional acceptance that she is a uni student so she can upgrade her account

    I had to do this with HSBC ( I already had an account with them). I also had to provide a letter from my university .
  • alexadams88
    alexadams88 Posts: 37 Forumite
    A letter from the university or university enrollment papers will do the job.
    We've removed your signature, if you don't know why please read the Forum rules or contact forumteam@moneysavingexpert.com
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