TSB Classic - Visa Debit

clairbear1000

Hi,

I recently opened a new current account with TSB. I can't seem to get my debit card to work in TFL machines (I don't mean contactless oyster) I mean to top up my Oyster card.

I've used it in numerous other shops both chip and pin and contactless and I have money in the account.

It just says I have an error on my card. I've heard other people say things about petrol stations and offline and online cards which I admit I don't know much about and wondered if this was a known issue. I tied to look online and couldn't see anything.

Any ideas?

Thanks!

System

Is it contactless?

clairbear1000 wrote: »

Hi,

I recently opened a new current account with TSB. I can't seem to get my debit card to work in TFL machines (I don't mean contactless oyster) I mean to top up my Oyster card.

I've used it in numerous other shops both chip and pin and contactless and I have money in the account.

It just says I have an error on my card. I've heard other people say things about petrol stations and offline and online cards which I admit I don't know much about and wondered if this was a known issue. I tied to look online and couldn't see anything.

Any ideas?

Thanks!

20aday

Looks like it's a contactless card:

I've used it in numerous other shops both chip and pin and contactless and I have money in the account.


Most contactless cards tend to be offline capable cards (for example: pay at pump) so I'd put it down to an error with TfL's system.

clairbear1000

Hi, yes it is contactless and its the TFL chip and pin machines that don't seem to like it.

So far I haven't found anywhere else that's an issue but I've tried a few machines on different days and its always the same. I'll probably buy petrol tomorrow so I'll check the pay at pump.

MDMD

Why not ditch the Oyster card and use the TSB on contactless instead. You should get 5% cashback too up to £100.

Paul_1977

As said, no need for the Oyster card, if your pay as you go. Waste of time.

clairbear1000

Thanks guys, the reason I use an Oyster card pay as you go is that I have a gold travel card coming into London and I get a 1/3 off payg oyster. Unless anyone knows if they can load that to a contactless debit I don't believe they can.

Cheers

Feral_Moon

You can't use railcards with contactless cards so people still have to carry an Oyster card too.

clairbear1000

Thanks Feral Moon. That was as I thought. I'll try my TSB card at another station and see if I can get it to work. Thanks