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Direct debit indemnity?

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Had a DD taken early. Email received from company saying I can claim indemnity and have this returned

What does this mean please?
LBM.....sometime in 2013 £27,056. 10 creditors
June 20.....£7,587.....3 creditors left 72% paid

£26,200 on interest only part of mortgage (July 16)...will chip away £17,103
£49,200 repayment mortgage ( July 16) £37,764

Comments

  • rtho782
    rtho782 Posts: 1,189 Forumite
    Part of the Furniture 1,000 Posts
    If you phone the bank you can get them to return the money to you
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    And if the early DD has caused you to incur any bank fees then the company that took the DD should pay those too.

    Don't forget that you will need to pay the amount when it is due, and if it's been refunded the originator may not retry the DD this month, so if that doesn't happen it is probably worth speaking to them to find out if they want you to pay another way.
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    Contact your bank and ask to do a DDI, they will know what to do and the process.
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
  • Ballard
    Ballard Posts: 2,978 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Westie983 wrote: »
    Contact your bank and ask to do a DDI, they will know what to do and the process.

    It would depend on the circumstances, though. If it's been taken a few days early and hasn't caused any problems then it's probably not worth correcting it.
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    edited 28 April 2016 at 8:33PM
    thats what the DDI is there for if its taken on a day you are not expecting it, along with other factors,

    That said most of the DD due on Monday will be processing now, ready.

    The company has suggested a DDI, which means they acknowledge they have taken it early.

    You are correct though if its due in the next couple of days, probably not worth it, but there is no mention if the OP has been financially worse off due to the DD coming out early, which could happen if they budget to the penny for DD to come out on a certain date each month.

    Even if they have not caused any problems, DDI can still be used, I did it with Vodaphone when they took it three days early as I needed the money for something else over the weekend, and I paid an alternative way for that month, as the DDI, meant they cancelled the DD, (annoying)
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
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