paypoint shop muck up (not my loss there loss)

alxwilliams

Had £3 on my electric meter, so went to top it up with a tenner, the fella in the shop
had a bit of a problem putting the credit on the key, eventually he topped up my key with the £10
and gave my my receipt (which says ten pounds). Put the key in the meter and I have £33 (beneficial for me I know) instead of the £13 should I come clean to the shop (I go to this shop every fortnight) that they've messed up, as I feel slightly guilty.
Can they rectify this? Or is it to late and just forget about, I topped this up yesterday evening

CashStrapped

Ach, this is one of those found a tenner questions. It depends on if this will eat away at your soul for the rest of your life.

We cannot tell you what to do. You have your own devil and angel for that.

Maybe if it is a local family shop it will make you feel better by letting them know that the £10 top up you bought gave you £30 and you were a bit confused by it. See what they say?

The fact you asked a question on here at 1:30am suggest you can't sleep because of it!

amersall

I over credited a key once by £60 at the local shop I worked in, I had to pay it back from my pay, I worked that week for next to nothing.
It couldn't be reversed as it had been used.
Please go and pay it.

SwanJon

The meter records how much electricity you use and sends the reads back to your supplier every time you top up.
They also receive the payments you have made, and then balance these up.
If only one transaction of £10 was sent back to your supplier you will build up a £20 debt with them (but the shop will balance). How the supplier treats this will vary.

If they received three £10 payments then the account at the supplier will balance but the shop will not.

[Deleted User]

The shop may well find out about once hes cashed up for the day and can see he s a tenner short and maybe realises where its gone so don t count your chickens.Otherwise, don t be silly ,accept your bit of minor good fortune.
I remember a stupid policeman pontificating to me that if I found a tenner in the street I m to hand it in to the local police station and wait three months for someone to claim it.Sorry, its in my wallet to make up for the tenners I d lost myself in the past, and I will take my good luck with no guilt whatsoever.
On a separate point to all this , there is a major con circulating the UK where fraudsters have obtained a cloned service tool where they can update the key electric meters ( Itron I believe ) with as much credit as they like, so they go around offering half price electricity as a "promotion ". This credit does get applied OK but the suppliers know its a fraud and delete it and can then charge the person with fraud. Anyone falling for this one loses their money. Possibly the Paypoint shop can revoke this extra tenner somehow as an error and it gets deleted at next top up .