DWP performance measurement visit

Alter_ego

OP - it's checking up on her to see she isn't claiming anything she is not entitled to. That was exactly my mother's experience.
Having said that, it's not a fraud investigation.

nannytone_2

Londonsu wrote: »

Missapril and Nanny

Well YOU didn't have your Dad cry in front of you one Christmas because he couldn't afford to buy his family presents because he was using his savings to pay his rent I still cry when I think about it but of course his poverty and shame were ALL his fault according to both of you - I really really hope you don't have your hearts broken like my families were seeing him like that


I have never seen a TV ad or a newspaper ad telling people how to claim - send me a link to one missapril. I still have my Husbands pension letter, nothing came with it to tell him how to claim PC, was at the GP on Friday - sorry no posters up in the surgery ( and as I had to wait 20 minutes I read everything on the walls) likewise at the pharmacy, never seen a leaflet either in fact


I understand in this entitled age when people seem to know to the farthing how much they can claim or can go on the net and look up boards like these how easy people think it is to stick your hand out and get benefits but that's not the reality for lots of pensioners.


Again how to you contact Age UK when you don't know they exist?
How to you claim Housing benefit when you don't know it exists ????
How do you claim pension credit when you have never even heard of it??????


Never ever tell me its was my Dads fault it was most certainly not.

not blaming your father at all, but when he cried in front of you, that should be your cue to check things out

nannytone_2

TELLIT01 wrote: »

That is extremely harsh and unfair. There are many elderly people living alone who have supported themselves all their life and wouldn't have a clue where to go, or who to ask, for advice. The older generation also tends to be much less open to discussion about their finances, even (possibly particularly) with those closest to them.
From personal experience, my mother was advised that she wasn't entitled to any financial support in looking after my brother who had suffered very severe head injuries in a car crash. It was only many years later that she discovered that rules had change after that advice was given. Was it her fault that she wasn't able to check every change in government legislation? This was in the days before the internet.

no it wasn't her fault, but as the carer for someone with a brain injury, other services should have been involved, and it is their duty to ensure all available help is utilised ( both financial and physical)

to think that the DWP should be contacting every single claimant to ask if they are claiming every penny they're entitled to ( with the hundreds of different scenario's) is daft.
the claimant ( the claimants carers/family) has just the 1 claim tho oversee, unlike the DWP

Londonsu

nannytone wrote: »

not blaming your father at all, but when he cried in front of you, that should be your cue to check things out

And just HOW do you think I got him his pension credit ??????????? Within 5 minutes of him telling us his problems I had discussed PC with the family and made a plan of action to help him claim as soon as he got his financial details and everything else he needed to apply together, he claimed in the new year

Londonsu

nannytone wrote: »

no it wasn't her fault, but as the carer for someone with a brain injury, other services should have been involved, and it is their duty to ensure all available help is utilised ( both financial and physical)

to think that the DWP should be contacting every single claimant to ask if they are claiming every penny they're entitled to ( with the hundreds of different scenario's) is daft.
the claimant ( the claimants carers/family) has just the 1 claim tho oversee, unlike the DWP

No-one is saying they should contact every single claimant ( or would be claimant) but to say its easy for the elderly to know how to claim, what to claim and when to claim is rubbish.


My Dad didn't claim because he thought his pension was all he was going to get, he accepted that fact he didn't question that fact it didn't cross his mind that he could get help, why should it when he had only ever claimed one benefit in his life and that was family allowance.


Nowadays when people cant manage the default option is not acceptance, the immediate question for them is what am I entitled to? What can I claim?, because a lot of people today know they can claim something or expect to be able to claim something , the older pensioners are not like that at all, just ask Age UK

nannytone_2

[QUOTE=Londonsu;70561003]And just HOW do you think I got him his pension credit ??????????? Within 5 minutes of him telling us his problems I had discussed PC with the family and made a plan of action to help him claim as soon as he got his financial details and everything else he needed to apply together, he claimed in the new year[/QUOTE]

there you go then!

as i have said previously.... you and your family are sorting out 1 claim.

it is unrealistic and financially ridiculous to think that the DWP should be checking every single person in the country to make sure there isn't a benefit that they should be claiming

Londonsu

nannytone wrote: »

londonsu wrote: »

and just how do you think i got him his pension credit ??????????? Within 5 minutes of him telling us his problems i had discussed pc with the family and made a plan of action to help him claim as soon as he got his financial details and everything else he needed to apply together, he claimed in the new year

there you go then!

As i have said previously.... You and your family are sorting out 1 claim.

It is unrealistic and financially ridiculous to think that the dwp should be checking every single person in the country to make sure there isn't a benefit that they should be claiming

read my post above i have agreed with you

ab1982

MSE Forums; where a routine compliance procedure will most certainly not get in the way of a good DWP conspiracy theory.