Ultimate gift card

ALAMANDA

Hi
Is there anyway round "the ultimate gift card"(JD, bank, scotts, millets.) expiry date we have a card over 12 months old and we cannot redeem it as it has expired I did not know they had an expiry date surely you cannot just loose your money?

[Deleted User]

Nothing other than goodwill.

thmaga

Unfortunately, that just a condition of the card. All gift cards I've used expire after a period - usually written in the terms on the back of the card.
I worked at Next, ours expired 12/24 months (I forget which!) from the last use, or balance check. So the timer would 'reset' if it was used.

Its there I think to avoid having all the card balance liabilities on the balance sheet of the company for an extended period of time.
And of course for the cynical reason that many will forget or not realise and then its a win for the retailer.

It would be unlikely you could get the card re-activated, but there's no harm in asking - it may be a customer services job, rather than in store at a till though. Is it way over the expiry ?

ALAMANDA

really helpful I will try that
thankyou