House alarm box lost PIN code

I am buying a house, there is an alarm fitted, I don't know the brand or model, yet. There is no code for the alarm.

What could I do to get the code or to get it reset?

I will try to get the deceased date of birth and that of their partner, maybe it could be one of those.

Thanks

Comments

  • zagfles
    zagfles Posts: 21,381 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    Find out if there's a maintenance contract on the alarm - if there is the maintenance company will probably know the engineer's code, which you can usually use to set the user code. Assuming the alarm isn't currently set!
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Try Googling the model number of the control panel to see if you can find the default code. (I would be very surprised if there is no identifying model number anywhere on it).
    You may find that the previous owners never changed it or if they did, they may have reset it before moving out.
  • Ant555
    Ant555 Posts: 1,591 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Often a factory default is achieved by powering off completely - opening up the box - installing a link on the board - powering on again - reprogram.

    Pretty standard stuff for a competent alarm engineer - 1-2 hours including reprogramming assuming everything is working.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ask the EA to contact the executor, who might know it, if a relative or friend?
    No free lunch, and no free laptop ;)
  • dominoman
    dominoman Posts: 973 Forumite
    Ninth Anniversary 500 Posts Combo Breaker
    As Zagfles said, you'll need the engineer's code. The installer should know it. With that you can set new passcodes.

    If not, you'll need a new control panel. My bet is that this is what you'll have to do.

    (btw - I had the same situation when I moved in to this house. I spent a long long time trying to find options to reset it. Don't waste your time.).
  • honeypop
    honeypop Posts: 1,502 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    This happened to us, no one seemed to know the code and the previous owner had died, when we moved in we called an alarm engineer who sorted it out and had it reset to a code chosen by us in less than 10 minutes. He said it's quite common when people move into a house, not to know what the code is, and anyway you'd probably want to change the code even if you knew the old one.
  • kazwookie
    kazwookie Posts: 14,205 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Call out the service engineer..............he /she will sort it
    Breast Cancer Now 100 miles October 2022 100 / 100miles
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  • jk0
    jk0 Posts: 3,479 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I had this in a repossession flat.

    I turned off the power for a week, and when I turned it back on it was reset to 1234.
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