Balance Negotiation

eddddy

Jd2015 wrote: »

Thought I'd share this for anyone who was interested.

Today I phoned up to pay off my credit card balance and close the account. Payment was made and balance reduced to zero when i went to close the account i was given the whole "you've been such a loyal customer" spiel and they offered me 0% interest on my account for a year. Obviously I have no intention of using the card again so this didn't appeal to me. I complained that I was never given any incentive/promtional rate etc whilst I was a loyal customer and spoke to someone yesterday who gave me no incentive to continue with yourselves so it's all a little too late. The guy then said he would put £50 credit on my account as a thank you for being a loyal customer.

So £50 diesel, cut the card up and close it in a month or two time

Ps sorry for destroying the economy!

Your original question was about getting an incentive in return for paying off your borrowing.

This is the complete opposite - they are incentivising you to borrow money again.

i.e They want you to borrow money and pay interest. They don't want you to stop borrowing money.

maryapple1993

They dont want you to clear it off, you have had it a 0% for a period and show a propensity to pay the minimum, on time with no fuss. What they really want is for you to keep doing that when the interest rate returns to normal and then they will rake in huge amounts in interest.