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DX Delivery

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The delivery business is very big business at the moment with so many online purchases and tracking technology is often installed on vehicles. This company offers a not so great delivery slot -- between 7.00 a.m. and 6.00 p.m.

If DPD can let narrow their delivery down to a one hour slot, surely the ironically named DX (Delivered Exactly) can do better than this!

Now I have to do this all over again because one item was smashed and another missing.
Je suis sabot...

Comments

  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's quite simple really, DPD are a much bigger company and are more expensive than a lot of couriers. I don't know of any others that routinely offer a one hour slot without paying a ridiculous amount. DPD are by the best courier company I have ever dealt with and if I have the choice would always opt to pay more to use them over any other.
  • forgotmyname
    forgotmyname Posts: 32,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When i spotted DX i assumed Deal Extreme, the Chinese Woolworths :)
    Censorship Reigns Supreme in Troll City...

  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    DPD have the opportunity to deliver a parcel to a neighboor or leave the parcel in a safe place.

    The vast majority of DX parcels can only be delivered to the named recipient without the ability to deliver to a safe place.

    The logistics in DX are much more complex than DPD.

    No doubt DX will be aiming for timed deliveries as this is the future of online shopping
  • Hoof_Hearted
    Hoof_Hearted Posts: 2,362 Forumite
    Part of the Furniture 1,000 Posts
    Why are the logistics more complex? Given that they cannot narrow down their delivery time a bit, I am sure they have more missed calls.
    Je suis sabot...
  • nkomp18
    nkomp18 Posts: 193 Forumite
    Part of the Furniture 100 Posts
    The Passport office, at least in London, is sending the Passports to their owners via DX Delivery.
    I am going to call them and see how flexible they are with the delivery but also expecting the worst
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why are the logistics more complex? Given that they cannot narrow down their delivery time a bit, I am sure they have more missed calls.

    DPD can deliver to anyone at the address or a neighboor

    DX can only deliver to the name on the parcel and in most instances need to check the I.D of the person they deliver to.

    This adds a lot of time to deliveries
  • MothballsWallet
    MothballsWallet Posts: 15,863 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DX are also used by some solicitors (I worked for a property auctioneers in New Zealand for a few days, and they sent all the documentation packs by DX).
This discussion has been closed.
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