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Lloyds Fraud Dept

SevenOfNine · 2016-04-17 09:48:14

I suppose all banks might be the same. I did an on-line transaction yesterday morning, can't add up & didn't transfer enough, so I did another for a smaller amount. It got locked & I received a message to say so & that if I clicked on the link given in 24 hours I could approve the transaction, which would then go through.…

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System Posts: 178,351 Community Admin

17 April 2016 at 5:19PM

badger09 wrote: »

I don't know what the answer is, but some sort of codeword sounds a reasonable idea.

It seems obvious to me.
You thank them for their concern, but explain that you are going to have to ring them back. Then you look up the correct fraud number from a genuine source, and use another phone or clear your existing one if you know how.

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