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Vet uk

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I think Vet UK are having problems so be wary if you are thinking of placing an order.
I myself have been waiting since the 25th of march for my order and it seems on their Facebook page that a lot of people are also waiting.It also appears that the phone lines are not being answered nor are emails being replied t
I have just emailed them asking for my payment to be refunded, I will wait and see.
Treat other's how you like to be treated.

Harry born 23/09/2008
New baby grandson, Louie born 28/06/2012,
Proud nanny to two beautiful boys :j
And now I have the joy of having my foster granddaughter becoming my real granddaughter. Can't ask for anything better

UPDATE,
As of today 180919. my granddaughter is now my official granddaughter, adoption finally granted

Comments

  • sheramber
    sheramber Posts: 22,636 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I ordered from them in February and waited 3 or 4 weeks for it. At that time they said they had changed to a new computer payment system that weekend and that was the cause of the problem.

    Fortunately, mine was not a medicine order but those who did have medicines ordered were running out.

    When i got my order it was supposed to sorted. It seems not.
  • harrys_nan
    harrys_nan Posts: 1,777 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    They are now saying that i didn't send a prescription in, but I know I did. Why then did they not tell me so I could re-issue it, why did they have to wait until I asked for a refund?
    I am now waiting to see if my money does get refunded.
    I just didn't want anyone else to have any trouble getting the goods they ordered.
    Treat other's how you like to be treated.

    Harry born 23/09/2008
    New baby grandson, Louie born 28/06/2012,
    Proud nanny to two beautiful boys :j
    And now I have the joy of having my foster granddaughter becoming my real granddaughter. Can't ask for anything better

    UPDATE,
    As of today 180919. my granddaughter is now my official granddaughter, adoption finally granted
  • Feral_Moon
    Feral_Moon Posts: 2,943 Forumite
    I placed an order Tuesday evening and it arrived today. Never had any problem with them.
  • sheramber wrote: »
    I ordered from them in February and waited 3 or 4 weeks for it. At that time they said they had changed to a new computer payment system that weekend and that was the cause of the problem.

    Fortunately, mine was not a medicine order but those who did have medicines ordered were running out.

    When i got my order it was supposed to sorted. It seems not.

    They actually posted on another forum im on recently & said issues were due to a new ystem same a you were told

    Personaly not had any issues!
    Grocery Challenge £211/£455 (01/01-31/03)
    2016 Sell: £125/£250
    £1,000 Emergency Fund Challenge #78 £3.96 / £1,000
    Vet Fund: £410.93 / £1,000
    Debt free & determined to stay that way!
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