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Plantec Assist - Something seems fishy

Lairdy · 2016-04-09 16:27:48

I had a rear end shunt at a roundabout last week, Only minor damage to my motorcycle, Have it all recorded on helmet camera and the driver who hit me admitted it was his fault. Contacted my insurance company and the have passed it to a claim managment company called Plantec Assist who sem very keen on getting my bike…

Comments

MEM62 Posts: 5,453 Forumite

7 August 2019 at 3:34PM

Getting into bed with any claims management company is, at best unwise and, at worst, problematic. Your insurer recommended them because, although they will not admit it, they get a kick back for doing so. You were under no obligation to use them - a fact that may have changed if you have entered into an agreement or accepted a loan bike from them.

If you are not obligated to them have nothing to do with them and refer back you your insurers. If you are already tied in - good luck!

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