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Won on Twitter but Can't DM Company!

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Hey everyone. :)

A little while ago I won something on Twitter. It's not a small prize as it's worth about £120. I asked the company to follow me so that I can DM them but they haven't.

I've tweeted them twice, posted on their Facebook wall, emailed them, but to no avail.

I don't know what else to do.

Does anyone have any suggestions?

Thank you.

-Anni-
2019 Wins
1/25

£2019 in 2019
£10/£2019

Comments

  • Keep the evidence of all of this and seek assistance from the ASA,
    Shhhhhhh...
  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Do you have a screenshot of the tweet anouncing you as winner? I would contact the ASA and keep all evidence of your posts, email, tweets etc
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
  • StokieBecks
    StokieBecks Posts: 4,997 Forumite
    Part of the Furniture 1,000 Posts Photogenic Xmas Saver!
    Did you give then your contact details in the email? Maybe they will just send it you now they have the info if you did.
    £2 Savers Club for 2022 #12
  • Misslayed
    Misslayed Posts: 15,379 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    I won on Twitter last year, I did get a DM from them, to which I responded immediately, then nothing for ages. Turned out the person dealing with it had gone sick! All ok in the end, hope it's the same for you (although I'm not wishing illness on anyone!)
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • toniq
    toniq Posts: 29,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    A few times friends have had this issue and a few of us have liked the *follow me so I can dm u post* so it brings it to their attention again and again.
    #JusticeForGrenfell
  • LadyMorticia
    LadyMorticia Posts: 19,899 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hey guys.

    Thank you.

    I do have all the screenshots etc showing me as the winner.

    I emailed them again yesterday and copied in their PR department and lo and behold I got an email back asking for my contact details to send me my prize!
    2019 Wins
    1/25

    £2019 in 2019
    £10/£2019
  • Misslayed
    Misslayed Posts: 15,379 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    Result! Really pleased for you
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • Misslayed
    Misslayed Posts: 15,379 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    And a lesson learned to take screen shots of wins just in case, thanks.
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
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