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EQUITA want me to pay 700 This 24hrs after saying my total TFL debt was 50
chazsdad
Posts: 5 Forumite
Hi
(1),
Because it seemed that EQUITA Call Centre could not give us details of our total debt and seemed to have no COMPLETE record of my Chq + Credit Card Payments to them I wrote detailing all the Debts we had been told we had with them and the money we had paid them and asked them to confirm IN WRITING that their records showed the same
On 21/03/16 they wrote confirming the Repayment Plan was in place and I owed #74, (50 of this already paid but lost by them it seems see point (2) below)
On the 30/03/16 their Call Centre confirmed the 74 but said it was now down to 50
On 31/03/16 EQUITA Head Office Staff, (using mobiles) phoned up demanding 700 or a BAILIFF WOULD BE ARRIVING TO CLEAR THE HOUSE
On phoning the Head Office landline number the Agents said
a), I had never written to them
b), They had never replied to me
c), There was no Payment plan in place, (It was set up with Head Office and Started on the 18-02-16 with Credit Card Payment of over 500
d), I did owe 700
e), The Bailiffs were ready to call
f), The debt of 700 was NEW but they would use an old Court Order to carry out the house clearance ,(Despite none of the contents of the house being mine)
**** TFL, (the EQUITA Client), say no PCN and/or Congestion Charge Notice has been forwarded to EQUITA since JANUARY but they are Powerless to stop EQUITA behaving ILLEGALLY ****
(2).
Recently I paid EQUITA fifty pounds via one of their Bailiffs who had come to my house
My Credit Card Statement shows this as PAID to EQUITA but despite writing to Equita several times, (including with copies of the Credit Card Statement), they are, (in their replies to these letters), demanding I pay that 50 again
THOUGHTS / HELP / ADVICE Please
(1),
Because it seemed that EQUITA Call Centre could not give us details of our total debt and seemed to have no COMPLETE record of my Chq + Credit Card Payments to them I wrote detailing all the Debts we had been told we had with them and the money we had paid them and asked them to confirm IN WRITING that their records showed the same
On 21/03/16 they wrote confirming the Repayment Plan was in place and I owed #74, (50 of this already paid but lost by them it seems see point (2) below)
On the 30/03/16 their Call Centre confirmed the 74 but said it was now down to 50
On 31/03/16 EQUITA Head Office Staff, (using mobiles) phoned up demanding 700 or a BAILIFF WOULD BE ARRIVING TO CLEAR THE HOUSE
On phoning the Head Office landline number the Agents said
a), I had never written to them
b), They had never replied to me
c), There was no Payment plan in place, (It was set up with Head Office and Started on the 18-02-16 with Credit Card Payment of over 500
d), I did owe 700
e), The Bailiffs were ready to call
f), The debt of 700 was NEW but they would use an old Court Order to carry out the house clearance ,(Despite none of the contents of the house being mine)
**** TFL, (the EQUITA Client), say no PCN and/or Congestion Charge Notice has been forwarded to EQUITA since JANUARY but they are Powerless to stop EQUITA behaving ILLEGALLY ****
(2).
Recently I paid EQUITA fifty pounds via one of their Bailiffs who had come to my house
My Credit Card Statement shows this as PAID to EQUITA but despite writing to Equita several times, (including with copies of the Credit Card Statement), they are, (in their replies to these letters), demanding I pay that 50 again
THOUGHTS / HELP / ADVICE Please
0
Comments
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I think you need to post this in a different forum.
This one deals with invoices from private parking companies arising from parking on private land.0 -
If you're at bailiff stage, you might be best served in dealing with bailiffs by making contact with 'Bailiff Advice Online'. Sheila, who provides this excellent service, has an extremely good reputation for assisting people with bailiff issues.
Calls and the email enquiry service are free.
Here's your link:
http://bailiffadviceonline.co.uk
HTH iPlease note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .
I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.#Private Parking Firms - Killing the High Street0 -
If you're at bailiff stage, you might be best served in dealing with bailiffs by making contact with 'Bailiff Advice Online'. Sheila, who provides this excellent service, has an extremely good reputation for assisting people with bailiff issues.
Calls and the email enquiry service are free.
Here's your link:
http://bailiffadviceonline.co.uk
HTH i
Seconded; go to BAO. You will not regret paying a tenner for that expert advice.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
You might also want to email the boss of Capita ( who own Equita ) - andy.parker@capita.co.uk ( and it is a valid email address - I used to work for Capita )."The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri0
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Someone in my family still does work for Capita!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Coupon-mad wrote: »Someone in my family still does work for Capita!
C-M!!! - I hope you've severed all ties with them and cut them out of your will!
I have a friend employed by Capita, he deals with complaints made to the BBC. I also found out recently that Capita have started managing my employer's pension fund, on my behalf.......
The reach of Capita is far and wideAll that is necessary for the triumph of evil is that good men do nothing. Edmund Burke Irish orator, philosopher, & politician (1729 - 1797).0 -
Can't avoid Capita, you are right - my relative's workplace company was bought out by them (no it's not PE).
They also own the data management system of most UK school records too so I work with their crappy system every day at work!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
They also do the Criminal Records Check for NHS employees, the mind boggles.0
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Given that the actions of their subsidiary (PE) could be considered borderline criminal, it is somewhat ironic. 0
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Coupon-mad wrote: »Seconded; go to BAO. You will not regret paying a tenner for that expert advice.
Thank you for your kind words, they are very much appreciated.
Up until two years ago we had charged a fee of £10 but that is no longer the case.
Most people now contact us via the following Question page on my website:
http://bailiffadviceonline.co.uk/contact-us/send-a-question-to-bailiff-advice0
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