E.ON Tariff Withdrawal

E.ON_Company_Representative:_Helena

ratsmum wrote: »

I come late to this thread and have found it after a forum search, because I have had the same letter from Eon as Barnaby about changing my, 'outdated meter' and moving me from an RHT underfloor heating only tariff which suits me perfectly. The thing is, I don't have an outdated black meter from the 1970s - because the timer had a fault, I had a spanking new digital meter fitted in 2011 for the RHT tariff. The rest of my electricity consumption is metered separately on a regular 24h tariff.

My big worry about an Economy 10 meter is the timer: currently my RHT meter only operates for the allotted 14.5 hours and is off for the remaining time, therefore acting in effect as a timer for the heating system. As I understand it, E10 will continue to consume electricity at a normal rate outside the 10 hours economy tariff. This means my u/floor heating will effectively be ON 24/7 and my bills will rocket. Is there any way to set the new meter also to be off outside the 10 hours - or am I going to have to pay (probably a lot) for the installation of some separate u/floor heating timing system?

Good morning ratsmum,

I'm sorry for the delay in getting back to you, I've been gathering a bit more information for your specific post.

I think at the moment we're pausing offering a meter exchange to customers like yourself (14 hours or more off peak RHT) with your set up, we're looking at other options that would fit better with this system.

We do have a team dealing with the 'complex meter' exchanges and I've fed your post back to the people that are managing this.

Thank you.

Helena