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Npower payment demand

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  • footyguy
    footyguy Posts: 4,157
    1,000 Posts Combo Breaker
    Forumite
    Delete33 wrote: »
    Greenstarenergy are saying that they paid the £1000 they owed me into my bank account 21/3/16 I have e-mailed Customer Services to dispute this as no money has gone into my account???????????

    That's not a difficult issue to resolve.
    If they're bank account shows the money leaving their account, then they may need to ask their bank to trace the payment.
    That might take a few weeks, but can easily be done.

    (You might want to check the account details of where they say they paid the money to)
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