Npower payment demand

footyguy

Delete33 wrote: »

Greenstarenergy are saying that they paid the £1000 they owed me into my bank account 21/3/16 I have e-mailed Customer Services to dispute this as no money has gone into my account???????????

That's not a difficult issue to resolve.
If they're bank account shows the money leaving their account, then they may need to ask their bank to trace the payment.
That might take a few weeks, but can easily be done.

(You might want to check the account details of where they say they paid the money to)