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Having a moment please help.

Here is the situation.

I have a Standing order from my TSB plus account to my Nationwide Flexdirect and back again.

My Nationwide account has now gone to 1% interest so it is being ditched. (Great account by the way).

How do I cancel my standing order from my TSB account to my Nationwide account?

I have been on the TSB site and set up a S.O from my TSB to my other account, (and back again), but cannot find out how to cancel the S.O. and the local branch is closed.

I'm sure this is very simple and I feel like a lemon for asking.

Sorry for clogging up the board with this guys, this is the second naff thread I have posted this week.

- Thanks
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Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Click the account name.
    Click "direct debits and standing orders"
  • ColdIron
    ColdIron Posts: 9,991 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    My Nationwide account has now gone to 1% interest so it is being ditched. (Great account by the way).
    I wouldn't be so quick to ditch the account if you are thinking about closing it. Nationwide do some good products from time to time, such as their new Flexclusive Regular Saver, that are only open to existing customers
  • ColdIron wrote: »
    I wouldn't be so quick to ditch the account if you are thinking about closing it. Nationwide do some good products from time to time, such as their new Flexclusive Regular Saver, that are only open to existing customers

    I opened a Flex account a while back to take care of that.
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  • Click the account name.
    Click "direct debits and standing orders"

    Spot on - I knew it was something simple. Thanks
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  • Dan83
    Dan83 Posts: 673 Forumite
    Eighth Anniversary 500 Posts Combo Breaker
    If you don't want to bank or use any of the other nationwide products now your intro rate has gone, it might be worth opening a regular current account with nationwide and leaving a small amount in it.

    Close the other nationwide account then wait for 12 months and apply for it again (if it's still available). It should be a lot easier and faster to set up and start using in 12 months if your already a customer.
  • ColdIron
    ColdIron Posts: 9,991 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    Good man, just be aware that simply having a FlexAccount isn't always enough to qualify unlike the FlexDirect or FlexPlus. Just to avoid surprises :)
    1. Hold a FlexOne account and be aged 18 or over, or hold a FlexAccount and have:
      1. Been paying in £750+ a month for the last 3 months (excluding transfers from any Nationwide account held by you or anyone else); or
      2. Completed an account switch to us (from a non-Nationwide account) using our Current Account Switch Team in the last 4 months; or
    2. Hold a FlexDirect or FlexPlus account
  • Dan83 wrote: »
    If you don't want to bank or use any of the other nationwide products now your intro rate has gone, it might be worth opening a regular current account with nationwide and leaving a small amount in it.

    Close the other nationwide account then wait for 12 months and apply for it again (if it's still available). It should be a lot easier and faster to set up and start using in 12 months if your already a customer.

    I Have a Flex account too. I also have the regular saver.
    Nationwide are such a good building society and I would strongly recommend them to anyone.

    Shame the 5% only lasts 12 months and hopefully it will still be there next year.
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