MSE News: US border agency blunder ruins holidays and costs British tourists £100s

MSE_Luke

Holidaymakers have had to cancel holidays and pay for new passports after their travel documents were mistakenly revoked...

Read the full story:
'US border agency blunder ruins holidays and costs British tourists £100s'

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richardw

......please delete.

PeacefulWaters

I got a new chipped passport and ESTA linked to it in February.

Received a cancellation email with no reference number on it this morning.

I assume this relates to the ESTA linked to my old passport. Hopefully!

alanrowell

Call Border Control in Washington DC 0012023443710

Been known about since the 23rd March, seem to recall it was mentioned here

agrinnall

alanrowell wrote: »

Been known about since the 23rd March, seem to recall it was mentioned here

Yes, typical MSE late to the party, 38 post thread started on 23rd March here https://forums.moneysavingexpert.com/discussion/5435338

MABLE

I must say the rudest border agency staff are at JFK Newyork.

duchy

MABLE wrote: »

I must say the rudest border agency staff are at JFK Newyork.

Where else have you flown into ?

I'm guessing not Miami !!


I've always found US immigration to be OK - a bit short at times but they do the job efficiently and have ranged from formal to chatty. I'm not looking for a warm fuzzy experience from them though.

Even when I had the old green portion still in my passport from a previous trip (supposed to be handed in at exit but airline forgot to pull it) the scolding was mild .


Can't believe MSE are posting this a new news and not linking to the original thread.

littlereddevil

duchy wrote: »

Where else have you flown into ?

I'm guessing not Miami !!



Oops I am flying into Miami next week!

DUKE

NOOOOOOOOO anywhere but Miami!

duchy

littlereddevil wrote: »

duchy wrote: »

Where else have you flown into ?

I'm guessing not Miami !!



Oops I am flying into Miami next week!

Ooops
They tend to be more "abrasive" there as it's a Mexico/Carribean/South America gateway with the attendant immigration/drugs issues. It's also incredibly busy and queues tend to be long.

phatbear

duchy wrote: »

I've always found US immigration to be OK - a bit short at times but they do the job efficiently and have ranged from formal to chatty. I'm not looking for a warm fuzzy experience from them though.

5 years ago flying into san francisco the immigration officer was so chatty he forgot to stamp my passport