more faulty sky+

dwarfer

so... we decide to get sky+ thought it would be a good idea. engineers come today and fitted it and everything. i was told to leave it for 10 minutes when they left.

after about 15 mins i went to try it and gues what the remote doesnt work!!! the engineers tested it coz i saw them using it, i tried it myself but its very very difficult to get it to work, it has to be in a particular angle in the room and even then it doesnt work very well so its either the remote or sensor... and now i feel 'spoofed' as they must have known it wasnt working right but couldnt be bothered with it

i called customer services but i couldnt understand a word of what the guy was saying (foreign) he asked me questions and i was so mad.. i clearly told him about the remote problems, but he didnt understand me either i just wanted to slap him in the face!!

final note: always check the basics before the engineers leave.

is there any phone number i can ring where someone can help me out, particulary ENGLISH!

thanks

Inactive

Try putting NEW batteries in the R/C.

See if it helps.

missile

Maybe not as simple as a faulty remote, have you tried the buttons on the box? Do you have a friend or neighbour who can lend their remote to try?

john0612

we got sky+ last november and i've had the box replaced 3times allready.

it's !!!!!!ed up several timestoo, but switching it off at the wall and leaving for 10mins normally resets it.

dwarfer

john0612 wrote: »

we got sky+ last november and i've had the box replaced 3times allready.

it's !!!!!!ed up several timestoo, but switching it off at the wall and leaving for 10mins normally resets it.

yep there is A LOT of people out there with problems, ive tried changing batteries and phoned customer services to try get it replaced, unfortunately i cant understand a f*ing word he's saying :mad: