Bank account Turnover?

diamonds

Westie983 wrote: »

Great they will tell you the same thing,

I have answered the OP question, which you will find also answers yours.

We are done here, question asked and answered.

You have no authority to confirm terms and conditions of LBG as a non authorised LBG rep, I understand based on experience it is your assumption and I am grateful for your experience but assumptions on LBG are exactly that, it would hardly be suitable for one to try use a post on a internet forum from a non LBG authorised rep as evidence in any legal issues should they arise


Further on the LBG debt off setting thread a LBG ex employee states one thing and yourself state another. Neither are official representation and contradictory and thus again MSE users have no confirmation of LBG policies only assumptions based on employee and as far as we know of yourself a non employee experience.



I apologise you think any consumer on MSE should listen to experience over actual LBG policies is somehow berating you, surely you realise MSE as much as money saving is also about small print and not being backed into a corner and trapped.

diamonds

colsten wrote: »

The FOI Act covers any recorded information that is held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland. Information held by Scottish public authorities is covered by Scotland’s own Freedom of Information (Scotland) Act 2002.

A bank isn't a public authority.

I meant DPA, I made a little faux pa, hardly world ending or worthy berating.

As a customer of LBG I am entitled to know OFFICIAL LBG policy/terms on group banks and receiving multiple accounts benefits by internal transfers between LBG banks and products whilst holding even one product in LBG (as I am).


A good organiser covers all grounds before jumping in, given reports on MSE LBG customers have reported that LBG maybe well be treating such as described above as 'fraud' and closing customers down and that may have a bigger effect on my credit file than a late payment.

When applying for a mortgage within the next year you don't make late payments, the MSE principle of building up damaged credit files still applies


If LBG report fraud on LBG tarting well credit files are at risk, it is surely in my and everyone's best interest to know where LBG stand, OFFICIALLY.

diamonds

PeacefulWaters wrote: »

You really are full of it.

Being full of questions before signing on any dotted line is a credit not a demerit

KJSmith

diamonds wrote: »

...as far as we know of yourself a non employee experience...

As far as you know...

diamonds wrote: »

As a customer of LBG I am entitled to know OFFICIAL LBG policy/terms on group banks and receiving multiple accounts benefits by internal transfers between LBG banks and products whilst holding even one product in LBG (as I am).


A good organiser covers all grounds before jumping in, given reports on MSE LBG customers have reported that LBG maybe well be treating such as described above as 'fraud' and closing customers down and that may have a bigger effect on my credit file than a late payment.

You're not entitled to such information under the DPA.

If they even bother to reply to your email (it isn't an official method which LBG support for customers to communicate with them), all they will probably tell you is that internal transfers do meet the conditions for the Club Lloyds etc. deposit requirements.

Look up the definition of fraud. It isn't fraud and LBG do not treat it as such.

diamonds

KJSmith wrote: »

As far as you know...



You're not entitled to such information under the DPA.

If they even bother to reply to your email (it isn't an official method which LBG support for customers to communicate with them), all they will probably tell you is that internal transfers do meet the conditions for the Club Lloyds etc. deposit requirements.

Look up the definition of fraud. It isn't fraud and LBG do not treat it as such.

Yes, thats all I want, LBG to confirm.
I was not concerned until I read a few posts here accounts closure.


I am not screwing up 20 months of hard saving for a mortgage because LBG refuse to make it known if its customers are indeed breaching t&c that are not publically available.

Fraud is using deception for gain.


Transferring personal monies around a large group to make a higher gains.



Obviously I have asked LBG many questions and requested for supporting documentation

colsten

diamonds wrote: »

I meant DPA, I made a little faux pa, hardly world ending or worthy berating.

Neither the DPA nor any other Act will make Lloyds tell you what makes them close accounts. They wouldn't even need to give you a reason you if they closed your own accounts, and they will definitely not tell you why they closed, or might close, anyone else's accounts - other than in general words that have always been part of their Terms and Conditions.

diamonds wrote: »

A good organiser covers all grounds before jumping in, given reports on MSE LBG customers have reported that LBG maybe well be treating such as described above as 'fraud' and closing customers down and that may have a bigger effect on my credit file than a late payment.

You are of course entitled to cover as much ground as you feel is necessary for your own peace of mind but it would be helpful if you didn't develop and publish wild theories on what might happen if one funds their accounts internally.

It's worth noting that there are many people (incl. myself) here who have for years had multiple accounts at Lloyds and other banks in the Lloyds banking group, many of which have always been funded internally month in, month out. Not one single person has ever reported that

1. their account(s) got closed because they used internal funding
2. their credit file was in any way negatively impacted because they used internal funding

colsten

diamonds wrote: »

Obviously I have asked LBG many questions and requested for supporting documentation

That could well be one way to ensure they are not interested in your ongoing custom.

diamonds

colsten wrote: »

Neither the DPA nor any other Act will make Lloyds tell you what makes them close accounts. They wouldn't even need to give you a reason you if they closed your own accounts, and they will definitely not tell you why they closed, or might close, anyone else's accounts - other than in general words that have always been part of their Terms and Conditions.

You are of course entitled to cover as much ground as you feel is necessary for your own peace of mind but it would be helpful if you didn't develop and publish wild theories on what might happen if one funds their accounts internally.

It's worth noting that there are many people (incl. myself) here who have for years had multiple accounts at Lloyds and other banks in the Lloyds banking group, many of which have always been funded internally month in, month out. Not one single person has ever reported that

1. their account(s) got closed because they used internal funding
2. their credit file was in any way negatively impacted because they used internal funding

Indeed, but LBG have to confirm such, no one is aware of LBG policy or terms on it being public.


I am protecting myself, I have had most banks over 20 years change the goalposts to their advantage at my financial expense (like many!). I've jumped ship, but jumping into the water when no terms is available is just drowning myself, I want to join the other pirate ship but have to know terms of agreement before jumping and a dotted line handshake, I certainly dont want to be in the water, either way is dry land (wood) over water

Westie983

diamonds wrote: »

You have no authority to confirm terms and conditions of LBG as a non authorised LBG rep, I understand based on experience it is your assumption and I am grateful for your experience but assumptions on LBG are exactly that, it would hardly be suitable for one to try use a post on a internet forum from a non LBG authorised rep as evidence in any legal issues should they arise


Further on the LBG debt off setting thread a LBG ex employee states one thing and yourself state another. Neither are official representation and contradictory and thus again MSE users have no confirmation of LBG policies only assumptions based on employee and as far as we know of yourself a non employee experience.



I apologise you think any consumer on MSE should listen to experience over actual LBG policies is somehow berating you, surely you realise MSE as much as money saving is also about small print and not being backed into a corner and trapped.

Non employee experience... I work for LBG, it not experience but fact you able to internal transfer between LBG accounts, as I have already shared.

if you are so worried and not willing to accept myself and others who have used internal transaction between LBG accounts, don't bother use an external account.

If you feel so strongly about not sharing information if you are not a official I think you should revisit your posts on Help 2 Buy ISA as you seem to be sharing the wealth of your so called knowledge on numerous occasions which are incorrect and breach T &C's.

My posts on this thread do not breach T&C's as there is no mention of external transfers in any LBG accounts I have explained to the OP that they are able to use internal transfers to qualify for any funding requirements. This was the purpose of the thread and to get answers to questions from people who have been in the situation before or have information that will help others.

I hope you get the information your require from your email which hopefully will satisfy your need to repeat the question when it's already been answered.