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Energyhive >>> Wattson Anywhere >>> Help

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Comments

  • Sterlingtimes
    Sterlingtimes Posts: 2,578 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Jeannine wrote: »

    Bit concerning as I can't get onto the diykyoto.com site. Guess they are having problems!

    Energeno and diykyoto ceased trading some time ago. The following link is helpful in that it provides software sources.

    http://www.smarthomeenergy.co.uk/goodbye-energeno-diy-kyoto-wattson-0
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • legoman62
    legoman62 Posts: 5,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Jeannine wrote: »
    I'm having the same problem. Hardware seems to be woking fine, but cannot get anything on the dashboard - just says error. I hope you're right, Toomanypies, and that it's a problem their end and will be sorted tomorrow...

    Bit concerning as I can't get onto the diykyoto.com site. Guess they are having problems!

    diykyoto (energeno) have gone into liquidation:(

    If you bought your hub from energyhive (Hildebrand) they may be able to help:D
    16 Sanyo Hit 250s.4kWp SMA 3.8kWp inverter. SW roof. 28° pitch. Minimal shade. Nov 2011 install. Hybrid car. Ripple Kirk Hill. N.E Lincs Coast.
  • Sterlingtimes
    Sterlingtimes Posts: 2,578 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Appears to work again from 09:38. Someone must have contacted Energyhive.

    http://wattson.energyhive.com/dashboard/sterling
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • ToomanyPies
    ToomanyPies Posts: 71 Forumite
    Eighth Anniversary 10 Posts
    edited 29 March 2016 at 12:27PM
    Appears to work again from 09:38. Someone must have contacted Energyhive.

    http://wattson.energyhive.com/dashboard/sterling
    Mine is still not working and I had sent them a message.

    Update: Its up and running again for me since about 11:28
  • Jeannine
    Jeannine Posts: 342 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hurrah! Mine's okay now too...
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