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Anyone used "Kitchenmarket.co.uk" ?

As the title says, has anyone ever used https://www.kitchenmarket.co.uk ?

They seem to have great reviews and their pricing is very good (perhaps too good!) and I wonder if their branded products are the real deal.

We will shortly be carrying out some major refurbishments, including new kitchen, and I'm trying to reduce costs by sourcing my own appliances. I spoke to Blanco (they make sinks and taps) and they say Kitchen Market are not an authorised dealer of their products. We were corresponding over email and annoyingly the woman wouldn't elaborate after I questioned her further.

However according to Blanco's website our kitchen fitter is not an authorised dealer either, but I know his products are genuine as we've been using his company for years. The only reason he's not providing the appliances this time round is that they are cheaper online (he admitted this himself and recommended we buy them separately!)

I've fired an email to Kitchen Market about it and am waiting to hear back. Its the fact that the pricing is so good that worries me.

Comments

  • mrsammyp
    mrsammyp Posts: 178 Forumite
    Eighth Anniversary 100 Posts Combo Breaker
    I think they are cheaper because they import their products from the Netherlands (hence why they are not an authorised dealer), I've seen a couple of Franke sinks on their website which are not available in the UK market.
  • zareer
    zareer Posts: 70 Forumite
    Hi - used them to buy a kwc tap for my new kitchen. The item was genuine, arrived in about a week, but I was very nervous - paid by cc and contacted them a couple of times before oRdering. Needn't have been - service was absolutely fine. As above, the goods were shipped from Holland and delivered by dpd I think.
  • pinkpiglit
    pinkpiglit Posts: 304 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Thanks both. I might give them a go in that case. Prices are definitely better than anywhere else I have seen !
  • ryder72
    ryder72 Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    They are coming from Europe so dont expect warranty support. Chances are you are never likely to need it on a sink but taps are a different matter.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • pinkpiglit
    pinkpiglit Posts: 304 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    ryder72 wrote: »
    They are coming from Europe so dont expect warranty support. Chances are you are never likely to need it on a sink but taps are a different matter.

    Would that invalidate the Blanco factory warranty ?
  • ryder72
    ryder72 Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    There is no such thing as a factory warranty. The warranty is administered by the Blanco operation in the original country and supply, in this case probably Netherlands.

    If you had a defect, you would need to liaise with Blanco Netherlands. Blanco UK will not touch it since they didnt supply it.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
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