confusion-economy 7 or not? help really needed please!

ss822506

Good Evening
I'm really hoping someone can help me.
I've never not had gas supply in the home before.
Just moved into a rented barn conversion Friday which was advertised as economy 7.
It has panel rads on the walls which you switch on and off when required...I figure..
There is one meter in the cupboard giving one reading.
BUT I have a copper water cylinder in the cupboard behind and also a control panel titled newlec electronic 7.
This has a switch off / water heater / timed, a display showing the time. A boost button and light and also a light (can't see a physical switch though) stating "off peak"
My question, this newlec thing is that ONLY controlling the water? And, I'm guessing I'm still not on economy 7 otherwise I would have two meter readings wouldn't I? Off and on peak?
I'm really confused.
I queried it with the management company and said am I right in thinking we don't have ec7 as only one reading rather than two? She replied yes, correct - just one reading on standard tariff.
Can anyone advise on what info I have given please?
I have a feeling marketing this place as having ec7 when it doesn't-as far as I can see heaters need to be switched on individually to be used, is wrong.
But, I need to be sure.
ANY help massively gratefully revc'd!

Neil_Jones

Some Eco 7 setups can have one meter, these are typically digital readouts and have a button on them that you press to cycle through the readings. You don't necessarily have to have two physical meters.

What is your meter brand and model please?

[Deleted User]

If there is a button on the meter it will scroll through day/night and total readings.Most modern conversions will have the electric meter in a box on the side of the house, maybe you re not looking at the electric meter.All e7 s will have the three readings.

ss822506

Thank you so much for your replies.
I took photos but I don't think you can post them can you?
So. The "normal" grey meter is a landis and gyr one reading with the red flashing light. What I know as a normal electric meter.
The white box unit. Completely separate is newlec electronic 7. This has no "pushable" buttons except boost or setting your timer. It just seems odd there is a led for off peak but no actual button??
This is definitely the only meter as that is where the agent took the reading from.
Since Friday am it has gone from 11700 to 11767 (no heating- half of them don't work, that's another issue!)
Can I help anymore?

ss822506

If it helps, I also took a stab in the dark and phoned southern electric and British gas to see if either supply the electric. B. Gas do. She told me it was just standard tariff - so does that mean non economy 7? She was reluctant to divulge too much as the landlord hadn't yet notified of switch over..

[Deleted User]

some of the landys gyrs will simply scroll round each reading and a blinking cursor or reading will indicate which rate is active.these meters don t have a button..a "t "on the meter will indicate total ( day and night reads )units used since meter installed. you can have a gas meter (on standard tariff ) and the electric could also be on E7. If this is the case you need to see how many night units you are using as a percentage of the total to make eco 7 pay..25% to 30% is the usual break even level.some suppliers ,like BG can add the two together and bill single rate tariff..If your meter just has the one reading then its set for single rate, which is good in a dual fuel household.

footyguy

ss822506 wrote: »

Good Evening
I'm really hoping someone can help me.
I've never not had gas supply in the home before.
Just moved into a rented barn conversion Friday which was advertised as economy 7.
It has panel rads on the walls which you switch on and off when required...I figure..
There is one meter in the cupboard giving one reading.
BUT I have a copper water cylinder in the cupboard behind and also a control panel titled newlec electronic 7.
This has a switch off / water heater / timed, a display showing the time. A boost button and light and also a light (can't see a physical switch though) stating "off peak"
My question, this newlec thing is that ONLY controlling the water? And, I'm guessing I'm still not on economy 7 otherwise I would have two meter readings wouldn't I? Off and on peak?
I'm really confused.
I queried it with the management company and said am I right in thinking we don't have ec7 as only one reading rather than two? She replied yes, correct - just one reading on standard tariff.
Can anyone advise on what info I have given please?
I have a feeling marketing this place as having ec7 when it doesn't-as far as I can see heaters need to be switched on individually to be used, is wrong.
But, I need to be sure.
ANY help massively gratefully revc'd!

You will only have E7 if
(a) you have a meter that supports E7
and
(b) you have not specifically asked your supplier not to have E7

It doesn't amtter what appliances are installed in the property.

When you look at the meter, it should have 2 different registries for normal and low rate (and may also have a total). On the meter you describe, these normally scroll around. (if not, there should be a marker indicating which registry is active at the time of viewing)

What concerns me is that you only quote one registry in this thread.
Probably simplest way to resolve this is to simply call your supplier and double check what tariff they have put you on

footyguy

ss822506 wrote: »

If it helps, I also took a stab in the dark and phoned southern electric and British gas to see if either supply the electric. B. Gas do. She told me it was just standard tariff - so does that mean non economy 7? She was reluctant to divulge too much as the landlord hadn't yet notified of switch over..

Whilst it is in the landlord's interest to tell the supplier that they are no longer responsible for the supply to the property, it is YOUR responsibility to let the supplier know that you are the responsible person.

It is quite right for the supplier to not divulge any information about the landlord or their account, but that does not prevent YOU from requesting a new account to be set up in your name.
(unless your agreement is to buy your energy off the landlord, which would be quite unusual in the circumstances, especially as the landlord would be responsible to pay the supplier for all the electricity you consumed even if you fail to pay him for it. Futhermore, the disadvanathe for you would be that you could not shop araound for the best deal ... and there would be no incentive for the landlord to get the best deal for you if you are paying for the energy anyway)

Richie-from-the-Boro

The Newlec NLQE7 is a re branded Hortstman, its just a water controller, but yes its intended for standard DNO off peak period and E7 supply. How its wired and what it does I've no idea as is also the case for the O/P's tariff [deemed supply] arrangements.

Safe bet is switch it off when you are out of the property, and on when you are in and need it. An hour if the element is at the top will give 20% [ish] of the tank and a couple of hours max if the element is at the bottom will give a full tank.

How many elements does the water cylinder have ?

macman

'Standard tariff' can mean E7 or single rate.