49 days and exit fee question

cheeky

Hi i am with E.ON and my end date is 20th may. I have a dual fuel exit penalty of £60 which i believe isnt valid 49 days before the end date eg 1st April

So my question - can i apply for a new provider today knowing that it wont be swapped for 13+ days eg 6th April?? Or should i wait until 1st april? thanks

System

No is the short answer. You are in a fixed term contract. E.oN's supply licence requires it to inform you in the period 49 to 42 days prior to your contract end date that your contract is coming to an end. Once you have received this notification, then you are free to switch without any termination fees.

Ps there is no such thing as 13 day switching. The shortest period is 17 days and suppliers actually have 5 weeks from the application to switch to transfer your supply.

Fixed term contracts

Suppliers will be banned from increasing prices, or making other changes to fixed term contracts which are to the disadvantage of a customer. The only exceptions to this are “tracker” tariffs that follow an independent index over which the supplier has no control, or structured price increases set out in advance which are fully in line with consumer protection law. This new rule applies to any contracts entered into on or after July 15 2013.

Suppliers will be required to notify customers that their current fixed-term is coming to an end between 42 and 49 days before the contract ends.

Between this notification period and the end of the fixed term contract, suppliers will be banned from charging a termination fee should the customer decide to switch.

Suppliers will be banned from automatically rolling a customer over onto a further fixed term contract.
Instead suppliers will be required to default customers to an evergreen contract if the customer takes no switching action before the end of their fixed-term contract (this default contract must be the cheapest evergreen tariff with the supplier from 31st March 2014).

cheeky

thanks Hengus - i shall wait for the notification

E.ON_Company_Representative:_Helena

Morning cheeky

Thank you very much Hengus,

You will need to wait for the notification before changing supplier. Then you won't be charged any of the cancellation fees.

It does take about 17 days to change supplier, but you'd need to request the switch after the notification.

I'm just sorry we can't offer you a better tariff, but I'm here if you need me.

Helena