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ipad locked?

joe134
joe134 Posts: 3,336 Forumite
Hi Guys, need a bit of help unlocking my ipad please.
Did an update this morning, and at the end it asked for Apple ID and Password. It also said the ipad is linked to my e-mail address,AOL,please use original set up ID which is Gmail. ?
I am using the original one , but it says this one cannot unlock ipad?
after dozens of attempts, and logging into apple Password reset, still no joy.
Completely stumped.
Apple confirm the Gmail one and Password on their site,Using my pc,
When I try my aol address to login on their site , it says this is not an apple ID.?
Any help would be appreciated.

Comments

  • Kingsd316
    Kingsd316 Posts: 1,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This sounds like the Icloud lock, did you buy it new or second hand?
    :beer:
  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You could always ask the FBI, they reckon they know how to do it now :rotfl:
  • joe134
    joe134 Posts: 3,336 Forumite
    Hi guys, phoned Apple, very very helpful, 3 long free calls, but sorted now.
    Apple ID verification problem from the outset when
    I bought it new 2 years ago.
    iD not linked to iPad?..:beer:
  • Common problem of apple products.
  • joe134
    joe134 Posts: 3,336 Forumite
    edited 24 March 2016 at 8:53AM
    Common problem of apple products.
    CS great though
    Didn't keep me on phone,they phoned me back, free..
    only problem with product is reading Serial Number on the back, impossible without a magnifying glass.
  • joe134
    joe134 Posts: 3,336 Forumite
    You could always ask the FBI, they reckon they know how to do it now :rotfl:
    FBI should phone CS in Gateshead, they will unlock it for them.:rotfl:
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