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5 day old car - problem!
Leanne2511
Posts: 1 Newbie
in Motoring
Hi all,
I collected a new 2016 Seat Ibiza 5 days ago which I have taken out on a PCP plan. I chose a 3 door because I rarely have people in the car - however I have just gone to pull the drivers seat forward to put shopping on the back seat and cannot find a lever/button anywhere to tilt it forward. Checked the passenger seat and there is a fully working lever mechanism on that side. On closer inspection it appears the drivers seat lever has snapped and there is no way for me to tilt the seat forward. I have called Seat who have told me they will ring me back next week when they have spoken to the Servicing department, however I am concerned that I will be charged for this to be repaired. After all, I never noticed this when I collected the car (and hadn't noticed it for the past 5 days until I went to use it today) Are these sort of things covered under warranty? I feel like I will be blamed for breaking it.
Sorry if this is a stupid question, I've never had a new car or anything on finance before and I am completely clueless to what is covered.
I collected a new 2016 Seat Ibiza 5 days ago which I have taken out on a PCP plan. I chose a 3 door because I rarely have people in the car - however I have just gone to pull the drivers seat forward to put shopping on the back seat and cannot find a lever/button anywhere to tilt it forward. Checked the passenger seat and there is a fully working lever mechanism on that side. On closer inspection it appears the drivers seat lever has snapped and there is no way for me to tilt the seat forward. I have called Seat who have told me they will ring me back next week when they have spoken to the Servicing department, however I am concerned that I will be charged for this to be repaired. After all, I never noticed this when I collected the car (and hadn't noticed it for the past 5 days until I went to use it today) Are these sort of things covered under warranty? I feel like I will be blamed for breaking it.
Sorry if this is a stupid question, I've never had a new car or anything on finance before and I am completely clueless to what is covered.
0
Comments
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This will be a standard warranty item. Even if you broke it, it is still not fit for purpose.Eat vegetables and fear no creditors, rather than eat duck and hide.0
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Has the release snapped? Or did the factory drop one, and put a 5dr front seat on that side?0
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