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Visa, Mastercard & Amex Chargeback article - misleading information

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grumbler
grumbler Posts: 58,629 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
edited 21 March 2016 at 5:45PM in Site feedback and Forum Help
What is chargeback?
...
...chargeback works on all the cards belowchargebackUpdatelast.jpg


The wrong bit is in the picture: "Credit Cards - under £100 only"
And the misleading text implies that for £100+ amount S75 claim must be used.

The fact is that for chargeback CCs are no different from debit cards and, hence, there is no any limits except minimum £10 for Mastercard.
for £100+ section 75claim can be used instead of chargeback, but not necessarily.
The picture contradicts the correct information that is repeated at least twice in the article:
"Chargeback - No limit (min £10 for Mastercard)"
"There's no upper limit to the payouts (Mastercard has a minimum of £10)."
An example of confusion this incorrect information causes: Refund dispute - should I go to CC company?

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