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Returning Lease Car with damage

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  • The place I have tried to book the wheels in was a recomended wheel refurb place 'specialising' in diamond cut alloys. However, when i spoke to them they told me they send them away
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    I am in Kings Langley, Near Watford.
    There's a very highly regarded high-performance tyre place in Chesham, they'll definitely know somebody.
    http://www.blackboots.co.uk/
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    No they won't.

    Why not?

    If the wheels are damaged beyond what's acceptable, what else do you suppose will happen?
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • They'll refurb them and then charge the OP the refurb price with a little extra on top. They still have a duty to mitigate their loss so they wouldn't get away with disposing of the wheels and charging him thousands of pounds for a new set of oem alloys.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    If the wheels are damaged beyond what's acceptable, what else do you suppose will happen?

    They're cosmetically damaged, not structurally damaged. If they can be refinished, they will be refinished.

    Would you scrap the car because it was scratched? Or would you respray it?
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They'll charge you for a new set of wheels at RRP.

    Consider getting the damage sorted out before you return it.

    As has been said, no they wont.
  • mark5
    mark5 Posts: 1,364 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Any available on eBay?

    If so buy them and sell the scuffed ones, it's what I do.
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    AdrianC wrote: »
    They're cosmetically damaged, not structurally damaged. If they can be refinished, they will be refinished.

    Would you scrap the car because it was scratched? Or would you respray it?

    They'll just replace them with new, that's what happens, best to always sort out the damage before they go back.

    That said they tend to invoice for the wheels, but just send the car to auction as is.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • maddogb
    maddogb Posts: 473 Forumite
    They'll just replace them with new, that's what happens, best to always sort out the damage before they go back.

    That said they tend to invoice for the wheels, but just send the car to auction as is.


    BD is probably right^ it just depends on how much fighting you are willing to do, I can quickly think of one plausible excuse as to why a company wouldn't class refurb as mitigation, a lawyer will know more.
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