Two Matching Entries on Credit Report

amiedh

Hi, I'm hope someone can help...
I've been looking at my credit report and can see two defaults on there, but these are the same default. One is the credit card company and the other is the debt management company that it was passed to.

Is this correct? Or should the default only be shown for the debt management company (as the credit company have sold it to them)?

If incorrect, can I just write to the credit card company and ask them to update and show the account as settled?

Any help greatly appreciated.

fermi

It can be OK to have both, but some conditions must be met.

https://forums.moneysavingexpert.com/discussion/3172602

CRA Defaults - Recording of defaults relating to debts that have been sold.

The practice of selling/buying debts is widely used. As long as the information is correctly recorded on a credit file by the lender selling the debt and the lender buying the debt, then two entries relating to one account would not be considered to be a breach of the Data Protection Act provided that:-

• both recorded entries are shown as being in relation to the same account/debt;
• the original debt entry should be shown on the credit file as being either ‘settled' or ‘zero' balance and should show that the debt has been ‘re-assigned’;
• the new DC who shows the debt in their name should maintain the original default date and the correct balances;
• the retention period for maintaining the information on a credit file should be based on the original default date regardless of who is responsible for the entry/debt.