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My options with clothing dye transfer onto new couch

sa2ayr
Posts: 3 Newbie
Hi, In february I took delivery of two new couches, one grey and one beige fabric. Since then my wife and i mainly use the grey couch, and the beige gets used when guests are over. Last weekend we had friends over who spent hours on the beige couch, and when my friend stood up, the dye from his jeans had transferred on the fabric of the seat cushion.
We managed to clean most of it out with a stain remover, but there is still a shadow. After contacting the store, they contacted the manufacturer whom sent an assessor.
The assessor told us that it wasn't a manufacturing problem, but was a common issue with 'light' coloured couches in general. His personal opinion was that you should never wear clothing darker than the material of the couch. (which is ridiculous)
After submitting his assessment, the manufacturer reported to the store that it wasn't a manufacturing fault, as expected.
The store is now not willing to take the matter further.
However my grievance/point, is that i have a couch that i cannot use unless the users clothing is lighter than the couch itself, which if i'd known was the case, we would have bought two grey couches.
There has been no offer of replacing the marked cushion cover or as i'd preferred, replaced the two beige seat cushion covers with two grey covers, so that dye transfer was not a problem.
If i go to a friends house, the last thing i think about is the dye of my jeans marking their couch.......which the store had no real comment too.
Currently i'm at a frustrated loss, with my only option being to pay for two new grey seat covers.
Any help is appreciated.
Cheers, G
We managed to clean most of it out with a stain remover, but there is still a shadow. After contacting the store, they contacted the manufacturer whom sent an assessor.
The assessor told us that it wasn't a manufacturing problem, but was a common issue with 'light' coloured couches in general. His personal opinion was that you should never wear clothing darker than the material of the couch. (which is ridiculous)
After submitting his assessment, the manufacturer reported to the store that it wasn't a manufacturing fault, as expected.
The store is now not willing to take the matter further.
However my grievance/point, is that i have a couch that i cannot use unless the users clothing is lighter than the couch itself, which if i'd known was the case, we would have bought two grey couches.
There has been no offer of replacing the marked cushion cover or as i'd preferred, replaced the two beige seat cushion covers with two grey covers, so that dye transfer was not a problem.
If i go to a friends house, the last thing i think about is the dye of my jeans marking their couch.......which the store had no real comment too.
Currently i'm at a frustrated loss, with my only option being to pay for two new grey seat covers.
Any help is appreciated.
Cheers, G
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Comments
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The jeans are at fault not the sofa......Dark denim is a menance to all other fabrics until they have been washed a dozen or more times and even then dye can still rub off onto other fabrics.... Either get your friend to help with the cost of recovering, take the hit yourself or buy a throw.0
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I agree with the above. If there's dye transfer then surely it's the fault of the item the dye is coming off, ie, the jeans in this case.0
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Some people re-dye their jeans too, I'd guess that's less fast.0
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Thanks for the replies. I understand the jeans are the cause of the issue, however surely that's a risk for every item of fabric. I dont think twice about sitting down on someone's sofa with my dark work trousers for example. My folks also had a cream couch for 20 odd years whilst I grew up and it never was a problem.
My issue is that I shouldnt have vet everyone before they sit on the couch, as to whether theyve washed their clothes a few times or not.
If thats the case, then im not sure how a light coloured couch is ever sold and i've wasted my money.0 -
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Thanks for the replies. I understand the jeans are the cause of the issue, however surely that's a risk for every item of fabric. I dont think twice about sitting down on someone's sofa with my dark work trousers for example. My folks also had a cream couch for 20 odd years whilst I grew up and it never was a problem.
My issue is that I shouldnt have vet everyone before they sit on the couch, as to whether theyve washed their clothes a few times or not.
If thats the case, then im not sure how a light coloured couch is ever sold and i've wasted my money.
Not all fabric is the same, denim is the worst for transfer of dye... I have had tops and coats left with blue dye marks where they have rubbed up against my jeans.
There are several products on the market that may help remove the marks, stain devil has always worked for me with other stains...0 -
We use throws on our leather suites which protects them and avoids issues like this.0
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we had similar -painted our walls a lovely new shade of aqua and had a housewarming party and after my friends left - there was a big blue mark where he had stood against the wall and the dye from his jeans had rubbed off.
as Poppie has said- a stain remover may help- but I think that you are wasting your time chasing the sofa manufacturers - why they would be responsible defeats me.0 -
use sneakerser to get rid of the stain. Then put some protection on it.Dont rock the boat
Dont rock the boat ,baby0 -
My dark jeans even come with a label saying that the dye may transfer onto other fabrics!
Personally I would not sit on a light fabric sofa with dark newish jeans.
I think your friend is at fault, particuarly if the jeans were quite new!Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
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