Reclaiming packaged bank account fees - anyone had their account closed?

Dizz

Hi

I'm trying to encourage someone to reclaim a mis-sold packaged bank account as I think they have a claim - however this person is worried that the bank will close his current account down if he claims.

Has anyone had this happen to them? I'd like to think the banks are not allowed to do this but would like to find out the experience of other people?

Thanks

PeacefulWaters

It's possible, but unlikely.

eskbanker

If your friend thinks this would be an issue, get him to read this: http://www.moneysavingexpert.com/banking/compare-best-bank-accounts#bonus

[Deleted User]

I should imagine it quite likely that the bank would forcibly downgrade the person to a free account, on the basis that they're complaining that the packaged account doesn't meet their needs.