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I can't log in, I can't set up a new account, I never get their emails, and tweets/emails to 'Delicious' have not been replied to. I notice several other forum members have mentioned having the same problem. Yet my sister, who never used the site before, was able to set up an account without any issues.

Is it possible they decided to ban people who only used the site to enter competitions?

Comments

  • fire**fly
    fire**fly Posts: 148,056 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I can't log in, I can't set up a new account, I never get their emails, and tweets/emails to 'Delicious' have not been replied to. I notice several other forum members have mentioned having the same problem. Yet my sister, who never used the site before, was able to set up an account without any issues.

    Is it possible they decided to ban people who only used the site to enter competitions?


    hi, I enter all their comps & haven't had a problem
    with the site.
    please be a responsible pet owner & spay/neuter your pets, too many strays & not enough homes for them sadly. k2u58ioz4c8e.png




  • misskwa
    misskwa Posts: 422 Forumite
    I can't log in, I can't set up a new account, I never get their emails, and tweets/emails to 'Delicious' have not been replied to. I notice several other forum members have mentioned having the same problem. Yet my sister, who never used the site before, was able to set up an account without any issues.

    Is it possible they decided to ban people who only used the site to enter competitions?

    I have same problem like you. :(
    £2016 in 2016 - £1734.59
    £216 in Swagbucks -£45/£216 paypal £25
    , tkmaxx vouchers £20
    2016: sell £0/£1000 2016: wins 28/52 win £2016 in 2016 - £211.18/£2016
  • thingamaBob
    thingamaBob Posts: 21,232 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I used to get problems and had to reset my password every time I tried to log in but I haven't had any further trouble since I just accepted the password they sent me and didn't try to change it.
  • gentleorange
    gentleorange Posts: 1,827 Forumite
    Part of the Furniture 1,000 Posts
    My issue is that I don't even get a reset password email. Nothing.
  • Sunny_Saver
    Sunny_Saver Posts: 3,059 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Had a similar problem, I contacted them and they sorted it out.
    “It was only a sunny smile, and little it cost in the giving, but like morning light it scattered the night and made the day worth living.”

    F. Scott Fitzgerald
  • Misslayed
    Misslayed Posts: 15,391 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    I had exactly the same problem, I contacted them, got no response, but last time I clicked a link to one of their comps I found myself logged in already! Mystery.
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • jamielmdjs
    jamielmdjs Posts: 435 Forumite
    Do you use RoboForm?
  • Misslayed
    Misslayed Posts: 15,391 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    I don't, just autofil on iPad
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • gentleorange
    gentleorange Posts: 1,827 Forumite
    Part of the Furniture 1,000 Posts
    Yes, I use Roboform. I'll email them again. They have some really good prizes, I don't want to miss out on trying to win them!
  • jamielmdjs
    jamielmdjs Posts: 435 Forumite
    Was just wondering - because their login form is stupidly joined to their password reset form. So if you hit your roboform button - it fills in email and password, but then changes screen to the LOST password screen, making you think there's been a problem with your login when there hasn't been.

    If you press the button below it that says 'return to login screen, you will see the username and password fields filled in. Hit login and you're in.
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