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Mothers Day Debenhams Disaster
Pyro.
Posts: 30 Forumite
I see a few topics made on their experiences with Florists from companies such as M&S and eflorist.
Well i spent £26+Postage for a nice bunch of flowers for my mother form Debenhams. The bunch she received was awful. I was very embarrassed when she sent me this image thanking me. There were no lillys, 4 full bloomed roses and quite a lot of green.
Looking on twitter ad Facebook it seems i am not alone.
Well i spent £26+Postage for a nice bunch of flowers for my mother form Debenhams. The bunch she received was awful. I was very embarrassed when she sent me this image thanking me. There were no lillys, 4 full bloomed roses and quite a lot of green.
Looking on twitter ad Facebook it seems i am not alone.
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Comments
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demand a refund. flame them on twitter until they fix it.
that looks like they delivered the wrong bunch....0 -
How awful!0
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That is a pretty shoddy bouquet! £26 is daylight robbery for that.The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt.Bertrand Russell0
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Yep! We learned this mistake last year when our flowers turned up a few days late.
This year we bought a pink rose bush for the garden and a pink card.The secret to success is making very small, yet constant changes.:)0 -
Ordered on Tuesday for a Saturday delivery, arrived this morning having been dispatched on Friday. 3 days in transit with no water ...
(I'm new to the forum so I cannot embed image links just yet)
Going by Facebook and Twitter we are not alone.
Very disappointing.0 -
Bad news, Debenhams florist customer service must be based in the middle east - very poor english spoken.
20 minutes on hold before pickup.
Good news, refunded fully and a replacement sent to my mother next working day.0 -
Anybody who hasn't got a refund yet, this may be of interest:
https://forums.moneysavingexpert.com/discussion/54265690
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