Co-op switching bonus T&C's?

heyitsroth

Signed up for an account before the deadline, but I din't copy any of the switching T&C's, only the summary on the MSE website

Don't suppose anyone has copies/remembers them do they? Specifically I'd like to know if I have to complete a switch within a certain time (MSE says something about doing it within 2 weeks), and whether I have to switch a certain amount of direct debits with the account

All the links on coop website are dead, and their customer services couldn't find them either.

durod

You need to switch 4DDs.

YorkshireBoy

You ought to get into the habit of copying important things such as these and saving them to your device! After all, what does it take?...20 seconds? Here are both sets of T&Cs...

YB's_T&C_archive wrote:

moneysupermarket


To be eligible for this £100 cashback offer you must; Be a new current account customer to the Co-operative Bank, Open a new Co-operative Bank Current Account, Switch to a qualifying current account using the full Co-operative Bank current account switch service, which will include the closure of your old account on the day that your switch completes, switch a minimum of four active direct debits and opt into Everyday Rewards. If you meet the terms and conditions of this offer, the Co-operative Bank will credit £100 to your qualifying current account within 30 calendar days from the date your switch completes. This offer is available to a qualifying Everyday Rewards current account using the current account switching service received after 1 February 2016. The Co-operative Bank can withdraw this offer at any time without any notice or prior communication. Refer to provider for full terms and conditions.





co-op

£100 Cashback Offer Terms and Conditions

New customers - qualification


1. You will be considered a new customer if you do not already have a Co-operative Bank current account as at 1 February 2016.


2. As a new customer you will qualify if you open a Co-operative Bank Current Account through MoneySupermarket.com.




Eligibility for the offer


3. To be eligible for this offer you must:
Be a new current account customer to the Co-operative Bank.
Open a new Co-operative Bank Current Account.
Switch to a qualifying current account using the full Co-operative Bank current account switch service, which will include the closure of your old account on the day that your switch completes;
Switch a minimum of four active Direct Debits; and
Opt into Everyday Rewards.




Payment of the ‘Offer’


4. If you meet the terms and conditions of this offer we will credit £100 to your qualifying current account within 30 calendar days from the date your switch completes.


5. You can only benefit from this offer once. If your qualifying current account is opened in joint names we will only credit the qualifying current account with £100 not £100 for each person named on the account.




Duration and withdrawal of the Offer


6. This offer is only available for applications from MoneySupermarket.com to switch your main current account to a qualifying Everyday Rewards current account using the current account switching service received after 1 Feb 2016.


7. We can withdraw this offer at any time without any notice or prior communication. You will not be eligible for this offer once it has been withdrawn unless;


7.1 Your application to switch your current account with a different provider to your qualifying current account was received prior to the offer ending; or you applied online through MoneySupermarket.com to open a qualifying current account, and you have requested a full switch within 14 days of the account opening.


All switching requests need to be made over the telephone or at one of our Co-operative Bank or Britannia Branches but you must apply online for the current account at the MoneySupermarket.com.




Our right to decline your application


8. Our accounts are subject to eligibility criteria, status and our lending policy. We reserve the right to decline your application.

Like your local corner shop, I normally charge 8p for copies! In this case, I'd be happy for you to make a charitable donation out of the £100...but only if you get it.

bristolleedsfan

heyitsroth wrote: »

and their customer services couldn't find them either.

Co-op have sent me Switch T+C which relate to 100.00 switch offer that was in force - early 2014 -late 2015 :rotfl:

jimjames

Make sure you retain any DDs on the account until you're paid out. I found the hard way when one got cancelled...

heyitsroth

Thanks very much for the replies guys I'll make sure I both retain the DDs and am more diligent at copying T&Cs in the future (I usually do though, honest!)

bristolleedsfan wrote: »

Co-op have sent me Switch T+C which relate to 100.00 switch offer that was in force - early 2014 -late 2015 :rotfl:

Yeah that's the info I got too.. Does that not suggest it might be difficult to get the bonus? I mean, how could you complain if they have no knowledge or record of the offer ever existing?

YorkshireBoy wrote: »

In this case, I'd be happy for you to make a charitable donation out of the £100...but only if you get it.

And I'd be happy to make one Any requests?

bristolleedsfan

Account applied for 19th February via Moneysupermarket.com, after proving ID, made branch appointment to do switch, switch took place on 15th March.

100.00 credit to account today :j

aussiescall

I applied via link from this site so must have been before the end of Feb deadline but the coop said I missed the deadline. Don't have any proof other than if I applied via link from this site how did I miss the deadline.

bristolleedsfan

aussiescall wrote: »

I applied via link from this site so must have been before the end of Feb deadline but the coop said I missed the deadline. Don't have any proof other than if I applied via link from this site how did I miss the deadline.

Ask them what is the date of the deadline that they are referring to, that way you will be able to see whether they are referring to MSE/Moneysupermarket deadline or Coop previous 100.00 offer deadline.

After they sent me the wrong 100.00 offer T+C, I wrote back pointing out I did the offer via Moneysupermarket which had different T+C and asked for my account to be noted accordingly

Mids_Costcutter

I applied on the 28 February also following the link from this site. Today customer services told me that the £100 bonus + £25 charity donation offer expired in November 2015! I raised a complaint but this can't be right if Bristolleedsfan just received the bonus?

bristolleedsfan

Advisors on Web Chat are fully conversant with Moneysupermarket 100.00 switch incentive offer I discovered on 6th March.

http://www.co-operativebank.co.uk/customerservices/contactus