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Santander 123 interest reclaim?

I'm visiting my Mum for Mother's Day this weekend and we got talking about her Santander 123 Current Account, which she is very happy with.

She is retired, in her 70s, low income so I thought the case might be that she should not be paying tax on it - however our calculations suggest that she has been - I know on the website it says you have to register for payment of interest gross and I'm guessing she never did that.

Of course come the new tax year, it won't matter as interest will be paid gross automatically. I'm just wondering whether it is possible for her to claim back the tax paid in the past somehow, assuming that she should not have been paying it in the first place based on her total income.

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