Bought two parking tickets, denied refund

Maccees93

This is a weird one and I'm not sure where I stand.

Yesterday was windy and wet. I went to the train station and bought a parking ticket with my credit card. I stumbled and dropped the ticket, which went into a puddle and was destroyed. I bought another ticket and put it in my car.

I just got off the phone with the management (Britannia Parking) who say they will not refund me due to them not knowing if I bought two tickets for two cars, and there is no cctv on site.

Would me just cancelling the charge with my credit card company be a possibility, and if I did what action could the parking company take?

tomtontom

Did you enter your registration into the machine? If not, I don't know how you could prove you were not paying for separate vehicles.

You cannot cancel the credit card charge without valid grounds - fraud, misrepresentation etc.

agrinnall

They could sue you, and although they probably won't for what is probably a very small sum I think they would stand a good chance of winning if they did, for the reason they've given. But I'm not sure that your credit card issuer will allow you to cancel anyway, to me you don't have an acceptable reason for not paying.

Maccees93

Thanks for the advice, it's just really annoyed me what with parking for a day being expensive anyway.

I was under the impression that if you asked your provider to cancel, they were obligated to cancel it regardless of your reason. I take it that is incorrect?

tomtontom

Maccees93 wrote: »

Thanks for the advice, it's just really annoyed me what with parking for a day being expensive anyway.

I was under the impression that if you asked your provider to cancel, they were obligated to cancel it regardless of your reason. I take it that is incorrect?

They'll suspend a charge whilst they investigate, then they'll reinstate it once they've concluded the charge is valid.

foxtrotoscar_2

How does it falling in a puddle destroy it? Does the ticket disappear?

AJXX

foxtrotoscar wrote: »

How does it falling in a puddle destroy it? Does the ticket disappear?

I agree, although I feel for the OP in this situation I can't understand how a puddle would "destroy" a ticket - all of the tickets I've received have been on a sort of glossy paper and while I'd expect them to get dirty from a puddle I certainly wouldn't say it would "destroy" them.

Blackbeard_of_Perranporth

Maccees93 wrote: »

This is a weird one and I'm not sure where I stand.

Yesterday was windy and wet. I went to the train station and bought a parking ticket with my credit card. I stumbled and dropped the ticket, which went into a puddle and was destroyed. I bought another ticket and put it in my car.

I just got off the phone with the management (Britannia Parking) who say they will not refund me due to them not knowing if I bought two tickets for two cars, and there is no cctv on site.

Would me just cancelling the charge with my credit card company be a possibility, and if I did what action could the parking company take?

never mind dear, there's a pity. You should sue the land owner about the puddle, and the inanimate object called god about the weather!

hollydays

"This is a weird one and I'm not sure where I stand. "

In a puddle?