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First Direct secure messages

Not in the UK at the moment so dont want to make long expensive phone calls....

First Direct haven't answered a secure message ....nearly 3 days now .... they say within .....48 hrs .... do they usually respond quicker or is this normal?

Comments

  • Ballard
    Ballard Posts: 3,002 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I rarely have the need to use a secure message but I've always found them to reply within a couple of days whenever I have.
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