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Call Divert from unicom line to virgin media

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What i need is unicom to divert calls coming to busy line that is being used to virgin media's. I really need help because unicom are awful.

Im sure i will receive more help from here than calling them.

Also can i cancel with them? When the company i work for signed up to them they where told that they would get a calling package but they did not put this in place we have been charged for calls in a while!

thank you.

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  • iniltous
    iniltous Posts: 3,160 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    edited 4 March 2016 at 10:17AM
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    If you want to divert incoming calls to your 'Unicom' line to another number (it doesn't matter if it's a Virgin line/number, you could divert to any number you chose), you may need to speak to your provider (Unicom) to get call divert added to your account/line if you have on line administration of your Unicom line,you may be able to set it up without calling them but you should check as they will probably charge you for the divert facility, and every time it's used, the facility is called divert on busy.
    As far as cancelling, they cannot stop you, but they can apply any early termination charges etc, if you are acting outside of the terms of your contract, again you would need to check with them, but a lot of these company's don't make it easy or cheap to leave
  • oldharryrocks
    Options
    You just have to ask them to add the feature.

    http://www.switchingon.com/telecoms/network-services

    Make sure you find out cost and cost of diverted calls,and that they dont start you off on a completely new contract.
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