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Issue with Shoes

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Comments

  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    Well done, good result.
  • choyaa
    choyaa Posts: 226 Forumite
    Poppie68 wrote: »
    Well done, good result.

    A big thank you to you and the others, I was very concerned when the calls started.
  • choyaa
    choyaa Posts: 226 Forumite
    I had hoped this matter had reached a sensible conclusion but it wasn't quite the case.

    Over the weekend I called in to collect the shoes, I was approached by the member of staff who the initial issue was with, lets call him Employee A. He brought out the brown shoe and sought payment for it, I advised it was free which he responded "Unlikely". I then advised him to call the Senior Manager who had sanctioned this to get clarification. Again a scene was caused in the shop and another member of staff approached me to begin small talk while the senior Manager was contacted by Employee A. Employee A who I had my back to came up to me, muttered something uncomplimentary under his breath and fired the shoes at me.

    I sent another email to the company about this, it is far from satisfactory.
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    Ignore the childish behaviour, they are obviously sulking because they were shown up by being wrong...
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