Retail customer rights to observe till

andymac11

Does anyone know if the customer has a right to be able to observe or monitor the till at a checkout. Therefore able to see the amounts as charged.

I ask as I have noticed a well known supermarket had changed. The tills like most have a small screen that can be turned to face the customer - now in the last weeks all the checkouts have this small monitor turned inward.

Previously customers were able to see each item and cost as scanned,

gettingtheresometime

But the customer not only can see the prices of the purchases when picked up from the shelf but is also given a receipt with all prices of each good quoted.

What difference would it be if the little screen was turned away at the checkout?

DCFC79

andymac11 wrote: »

Does anyone know if the customer has a right to be able to observe or monitor the till at a checkout. Therefore able to see the amounts as charged.

I ask as I have noticed a well known supermarket had changed. The tills like most have a small screen that can be turned to face the customer - now in the last weeks all the checkouts have this small monitor turned inward.

Previously customers were able to see each item and cost as scanned,

Check your receipt once paid, jobs a good un.

Poppie68

You can usually place yourself at a till where you can check but as they usually whip items through pretty speedily it's pointless.

AJXX

andymac11 wrote: »

Does anyone know if the customer has a right to be able to observe or monitor the till at a checkout. Therefore able to see the amounts as charged.

I don't think such a "right" exists nor am I sure what purpose it would serve given that most receipts are itemised.

giraffe69

How about a till you work yourself?

wealdroam

Not sure there is even a law saying all shops must have a till.

DCFC79

wealdroam wrote: »

Not sure there is even a law saying all shops must have a till.

Nor to have a till that the customer can see.

rustyboy21

Half the time, it doesn't make any difference anyway. If you are buying any promotional packs of stuff, the discounts are knocked off at the end. Tesco Tonight, my bill showed up at £106. Then sub total was pressed and it came down to £91. so it was only showing normal prices until the end of the transaction.

s_b

i do my main shopping in aldi these days as im a proper moneysupermarketsupersavershopperwhosavesmoneyandeatswell
anyway
they dont allow you to see the items going through and i too don't like it as being savvy i know the prices of most of the items seeing as thats the reason i bought them but to be fair to aldi Ive not had a problem yet
my gripe is coop not giving receipts now i have to be chased by a rabid dog to go in there seeing as they robbed me of £90 9 years ago so only go in for my Sunday paper if im late and corner shop shut but i always have a fear of being called a shoplifter

Poppie68

s_b wrote: »

i do my main shopping in aldi these days as im a proper moneysupermarketsupersavershopperwhosavesmoneyandeatswell
anyway
they dont allow you to see the items going through and i too don't like it as being savvy i know the prices of most of the items seeing as thats the reason i bought them but to be fair to aldi Ive not had a problem yet
my gripe is coop not giving receipts now i have to be chased by a rabid dog to go in there seeing as they robbed me of £90 9 years ago so only go in for my Sunday paper if im late and corner shop shut but i always have a fear of being called a shoplifter

Aldi don't stop you from seeing the display, if you are stood in the correct position you can see it clearly...