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Swinton to close 130 branches

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Comments

  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Good......
    Changing the world, one sarcastic comment at a time.
  • EdGasket
    EdGasket Posts: 3,503 Forumite
    It's all going online. There can't be enough 'walk in' business to make branches viable any longer.
  • Quentin
    Quentin Posts: 40,405 Forumite
    stator wrote: »
    Good......
    Don't get excited.


    It would only be "good" if the thread title read:


    "Swinton to close"
  • huckster
    huckster Posts: 5,614 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Swinton and other brokers who are not specialist or trusted enough will face closure as time goes on. If they were providing a good local broking experience which people wanted to use, then they might survive. But recently i have never been passed a Swintons where they had a customer in branch or many on the phone speaking to customers.

    Some other broking chains have been buying up others and i think much of their work will end up in regional contact centres. They had to take on the brokers branches, but they seem to close some of them, leaving few open.

    Within 10 years you will see some UK Insurers being bought by foreign companies with more jobs of-shored. Someone i know has been out to India training up call centre staff on Home Insurance. There was a period of jobs being brought back to the UK, but i think many of the large companies will revert back to what they were doing previously.

    With technology improving all of the time and IT staff being available in large numbers much cheaper in India, many of the customer service/admin jobs will migrate as well. Given the national living wage increase and other costs, the UK will not compare very well with other countries.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Quentin wrote: »
    Don't get excited.


    It would only be "good" if the thread title read:


    "Swinton to close"
    What do you call 130 Swinton branches at the bottom of the ocean?

    A good start
    Changing the world, one sarcastic comment at a time.
  • Torry_Quine
    Torry_Quine Posts: 18,895 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 3 March 2016 at 12:43AM
    I have my home insurance through Swinton and have never had a problem. Do everything on the phone to my local branch
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
  • ntb1
    ntb1 Posts: 139 Forumite
    didn't realise they still exsisted always been rubbish, surprised its taken this long to close the branches
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    huckster wrote: »
    Within 10 years you will see some UK Insurers being bought by foreign companies with more jobs of-shored.

    They already have for some time.
  • huckster
    huckster Posts: 5,614 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thrugelmir wrote: »
    They already have for some time.

    Yes, but i predict more if this, including companies with large numbers of policies e.g Direct Line, Aviva. The current government does not believe in protecting markets and would not refer any takeover bids to market regulators.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    huckster wrote: »
    Some other broking chains have been buying up others and i think much of their work will end up in regional contact centres. They had to take on the brokers branches, but they seem to close some of them, leaving few open.

    It was only about 8 years ago, Swintons were offering my friend something ridiculous like £130 per motor/household customer and £30 per travel policy. To buy just his personal lines customers.
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