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N Power to Scotish Power?

Fortyfoot
Fortyfoot Posts: 1,961 Forumite
Part of the Furniture 1,000 Posts
According to Energy Helpline I stand to save £81 by moving to Scottish Power's " Prices fixed until 30th April 2017 ", do they have call centers abroad?

I have spent all afternoon trying to tell three N Power chaps in India what I want, one cut me off others took no notice. That's why I would like to know about Scottish Power before deciding.

Both have a 3* rating. Any other reasons for not moving?

Thanks,

Fortyfoot

Comments

  • matelodave
    matelodave Posts: 9,118 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Scottish Power have a call centre in Irvine, which is in Scotland. You might consider that Scotland abroad and sometimes the accent can be nearly as bad as Bangladesh
    Never under estimate the power of stupid people in large numbers
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    matelodave wrote: »
    Scottish Power have a call centre in Irvine, which is in Scotland. You might consider that Scotland abroad and sometimes the accent can be nearly as bad as Bangladesh
    I like that, I did consider mentioning it myself. I do not have a problem with most Scotish accents.

    Fortyfoot
  • Frying pan to....fire.
    Je suis sabot...
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    Oh dear, just checked the savings tonight with Energy Helpline and Uswitch and both say my potential savings are now £77.

    Npower have been promoted to 4*

    What will it be tomorrow? This seams to be a farce.

    Fortyfoot
  • Eric_Disley
    Eric_Disley Posts: 255 Forumite
    Frying pan to....fire.

    Beat me to it ....
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 2 March 2016 at 12:21PM
    Fortyfoot wrote: »
    According to Energy Helpline I stand to save £81 by moving to Scottish Power's " Prices fixed until 30th April 2017 ", do they have call centers abroad?

    I have spent all afternoon trying to tell three N Power chaps in India what I want, one cut me off others took no notice. That's why I would like to know about Scottish Power before deciding.

    Both have a 3* rating. Any other reasons for not moving?

    Thanks,

    Fortyfoot

    What on earth were you trying to tell them you wanted for a whole afternoon?

    Switch online and you don't have to engage with anyone's ethnicity, accent or phone lines. It takes me about five minutes.

    If it is important to you where their call centers are based, you could waste another day doing the research and post it here.

    All Supplier's have the ability to be rubbish, so my advice would be to choose on price and switch online.:)
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    The time wasted was with Npower, who I am moving from.
    Switched this morning to Scotish Power and as said it only took a few minutes, I have switched before.

    My Quidco cash back tracked within the hour, £30 for duel fuel, £15 for one. Call center in Irvine Scotland so I am advised by "matelodave".

    Thanks for the help.

    Fortyfoot
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