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Tax Credits - Reduced Payments

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olgadapolga
olgadapolga Posts: 2,280 Forumite
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in Benefits & tax credits
Hi,

Does anyone know if the TCO are supposed to advise a claimant beforehand if their payments are going to be reduced? Or can they just do it without any notice at all?

Thanks in advance :)

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  • Darksparkle
    Darksparkle Posts: 5,465 Forumite
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    There is normally an award notice produced at the same time as payments are updated but the post is slower than sending money to the bank.
  • n1guy
    n1guy Posts: 685 Forumite
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    olgadapolga wrote: »
    Hi,

    Does anyone know if the TCO are supposed to advise a claimant beforehand if their payments are going to be reduced? Or can they just do it without any notice at all?

    Thanks in advance :)

    In my case they just did it. I believe their post must go via Sydney or something as its so slow.
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