Credit Rate destroyed by Natwest Bank - please help

yoshiyella

If payments were made on time and in full by yourself then how did it default?

[Deleted User]

yoshiyella wrote: »

If payments were made on time and in full by yourself then how did it default?

This is the key question.

If you were paying the loan off in full every month then there would be no reason for Nat West to even care what else was going on with your ex wife finances.

paulr77

yoshiyella wrote: »

If payments were made on time and in full by yourself then how did it default?

The repayment of my loan was transferred to be supervised by Triton, a debt-collecting agency, (operating under the NatWest)

yoshiyella

paulr77 wrote: »

The repayment of my loan was transferred to be supervised by Triton, a debt-collecting agency, (operating under the NatWest)

So we still assume that payments were missed then?

paulr77

yoshiyella wrote: »

So we still assume that payments were missed then?

No payments was missing I have a full bank statement history.

paulr77

camelot1971 wrote: »

This is the key question.

If you were paying the loan off in full every month then there would be no reason for Nat West to even care what else was going on with your ex wife finances.

Yes you are right but Bank agreed for IVA program of my ex-wife and put marker on my solo account - because I was financial linked with her via join loan account..The NatWest should have informed me about the necessity to terminate the account 60 days in advance. It would have given me a chance to successfully solve the situation that is to take out a new loan to repay the problematic loan. My creditworthiness would have allowed me to do that at that time (good credit score from Experian). I was not given the chance.

paulr77

antrobus wrote: »

The bank is perfectly entitled to refuse.

You need to let go of this one. If two people get divorced, sorting out their joint assets and liabilities is their problem, no one else's. The bank was not a party to your divorce.

I agree about this divorce process is not the bank problem - only between 2 persons. But It is a bank’s duty to inform its clients about any changes which affect them. I only found out about the effects upon myself when I was trying to pay for my shopping – my card had been cancelled.It is not a proffesional at all.

Actually the Ombudsman says that banks should give personal customers 30 days notice of account closure. The implication would be that Nat West closed your account for some reason, and you are claiming that they failed to give you adequate notice.

But you have told us that you "have already been to the Financial Ombudsman Service for assistance, and the case is also in the hands of solicitors, but to no avail as yet." Why? What did they say to you?

I had a case with Finacial Ombudsman Sevice for 1 year but I rejected the solutions suggested by the Ombudsman after the consultation with the Credit Reference Agencies (Experian and Equifax). None of the reconciliation suggestions solved my problems.
About the solictors: case it too difficult and will cost me thousands of pounds. Bank have a better solicitors and much more money to spend than I could afford. If I loose I will have to pay all court fee plus bank's solicitors fees. They advised me to publish this story to public than go to the court..